Inside Sales Representative
Impact Distributors Ltd. — Slave Lake, Alberta
About Impact Distributors Ltd.
Impact Distributors Ltd. is a locally owned and operated industrial supply company with locations in Slave Lake and Swan Hills, Alberta, serving customers across the oil and gas sector. We supply a wide range of quality products, including pipe, fittings, valves, hoses, gaskets, structural steel, tanks, and everyday industrial consumables, while also sourcing specialized products to meet our customers’ unique needs. Our focus is on quality products, competitive pricing, knowledgeable service, and getting our customers what they need, when they need it.
At Impact Distributors, our people are an important part of what makes us successful. We value strong customer relationships, teamwork, product knowledge, reliability, and a willingness to go the extra mile for our customers. As a growing company rooted in the communities we serve, we offer employees an opportunity to be part of a hands-on team where their contributions directly impact our customers and our business.
About the Position
We are looking for a motivated and customer-focused Inside Sales Representative to join our team in Slave Lake. This position is well suited to someone who enjoys working with customers, has strong attention to detail, and can confidently manage multiple priorities in a fast-paced environment.
Experience in the oil and gas industry, along with knowledge of pipe, valves, fittings, and oilfield production products, is required. The successful candidate will play an important role in supporting our customers, coordinating orders, providing product guidance, and helping grow our business.
Job Requirements
- High School diploma or equivalent work experience.
- Drilling and/or production knowledge preferred.
- Previous experience in inside sales or customer service is an asset.
- Knowledge of relevant oil and gas products is preferred.
- Positive, assertive, outgoing, and service-oriented attitude.
- Self-motivated and willing to receive direction and learn.
- Detail-oriented, organized, and analytical.
- Strong oral and written communication skills, both internally and externally.
- Strong relationship-building abilities with customers, vendors, and co-workers.
- Strong work ethic and integrity.
- Current, valid driver’s license with an acceptable driving record.
- Ability to physically lift up to 40 lbs.
Job Responsibilities
- Service and support oilfield accounts.
- Respond promptly to customer inquiries and prioritize orders to meet customer needs, including time-sensitive field requirements.
- Interact with customers and vendors to complete sales orders and source products as required.
- Manage the entire order process, from order creation through delivery paperwork, while maintaining accurate and organized records.
- Accurately create work orders and process invoices.
- Provide technical sales support and product consulting to customers.
- Directly support business development efforts to cultivate and grow the customer base.
- Support efforts to exceed sales goals, increase market share, and improve customer satisfaction.
- Conduct and assist with monthly and annual physical inventory counts, ensuring inventory records are accurate and discrepancies are identified and reported.
- Work collaboratively with the sales, warehouse, and management teams to ensure customers receive the right products on time.
- Perform other duties as assigned.
What We Offer
This is a full-time position offering 40 hours per week, with opportunities for overtime and 4–6 hours of work every second Saturday, as required.
We offer:
- Competitive wages based on product knowledge
- Quarterly bonus opportunities
- Paid vacation
- Paid sick leave
- Monthly health benefits allowance
- Opportunities for overtime
- The opportunity to work with a growing, locally owned company and become an important part of our team
If you are dependable, customer-focused, hardworking, and interested in building a career with a company where your work makes a difference, we would like to hear from you.
Pay: $62,400.00-$85,000.00 per year
Work Location: In person
