Imperial Dade is a leading distributor of foodservice packaging, facilities maintenance supplies, printing papers, and equipment across North America. With a strong and growing presence in Canada, we proudly serve Canadian businesses and communities with the highest standards of quality, reliability, and service.
A Deep Canadian Legacy
Imperial Dade Canada is deeply rooted in the country, with over 135 years of Canadian history and a workforce of 1,500 Canadian employees. Our operations span 35 locations from coast to coast, including Saint John, Newfoundland and Vancouver, British Columbia—ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada are made in Canada.
Trusted by Canadian Businesses
We are a key distributor partner to many Canadian manufacturers, supporting long-standing relationships and ensuring the timely availability of high-quality products. Our Canadian customer service team understands the unique needs of Canadian businesses and delivers tailored solutions with a local touch.
Imperial Dade Canada, leading national distributor, has a job open in Mississauga. Under general supervision and following established guidelines, performs key collection functions for an assigned portfolio of accounts. Optimizes cash flow with excellent investigative reconciliation and problem-solving skills. Must possess effective verbal and written communication skills as this position interfaces with a wide range of external and internal customers. This is a highly administrative position.
Responsibilities:
- Establish and maintain positive relationships with both internal and external customers.
- Monitor a specific portfolio of accounts and initiate action to facilitate on-time payment of invoices, to recover delinquent receivables and to reconcile payment discrepancies.
- Prepare and advance through the appropriate channels, Vendor Payment Inquiries and AP Uploads on a rotating schedule or when needed.
- Prepare and import vendor claims through customer portal on a rotating schedule or when needed.
- Collect relevant information that is needed to sponsor payment, including but not limited to, invoice copy, credit memo, proof of delivery, remittance backup.
- Audit the integrity of posted transactions to the Accounts Receivable GL and advance for correction when necessary.
- Identify and facilitate cash clearing requests that offset customer issued debits with posted adjustments, ensuring accurate reconciliation of balances on the sub ledger.
- Respond to and troubleshoot billing discrepancies, collaborating with sales representative, customer service and credit support team.
- Responsible for keeping sales associates and management informed of any customer changes (site closures, name changes, change in pay trend etc.) that might affect timely payment, profit and/or bad debt exposure.
- Responsible for general file maintenance (accounts payable contacts, email addresses, telephone numbers etc.)
- Other tasks as requested by Credit Manager.
Qualifications:
- Demonstrates proficiency in PC applications, including Microsoft Outlook, Excel, Word, and other applications as required.
- Ability to multi-task and prioritize workload
- Strong communication skills, both written and verbal.
- Strong attention to detail, well organized with above average analytical and problem-solving skills.
- Strong time management skills
- Ability to learn and use portal billing applications (ARIBA) for audit and reconciliation of billing disputes.
- Ability to learn and use in-house mainframe system for order release and audit of transactional data.
- Ability to learn and use 3rd party applications for the collection and sharing of shipping documentation and or invoice copies.
- Ability to work in a team environment or on an independent stretch goal.
- Minimum two (2 years) experience in Accounts Receivable / Collections role
- High school diploma or equivalent.
Working/Other Conditions:
- Hybrid work model.
- Indoor office environment.
- Ability to work in a fast-paced environment.
- Prolong periods of sitting, and computer and phone use.
This position has a salary range of $52,000.00 to $57,000.00.
At Imperial Dade, we offer an exciting environment in which to work, learn, and grow professionally. We are excited to continue to invite talented individuals with a passion for excellence to join our team. As a family-owned and operated company, we value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. If you require any support in the application process, including disability accommodation, please contact
[email protected].
