Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, familiarity with dental and medical office procedures, and proficiency with electronic health records systems. The Dental Receptionist plays a vital role in ensuring a smooth patient experience and maintaining efficient office operations.
Responsibilities
- Greet patients warmly and professionally upon arrival
- Schedule, confirm, and reschedule appointments using dental practice management software such as Dentrix or Epic
- Manage multi-line phone systems to handle patient inquiries and appointment requests
- Verify patient insurance information and update electronic medical records accordingly
- Collect payments and process billing transactions accurately
- Maintain organized patient records in compliance with privacy regulations
- Assist with administrative tasks including data entry, filing, and correspondence
- Ensure the front desk area remains tidy and welcoming
- Coordinate with dental staff to facilitate smooth daily operations
Skills
- Prior experience as a Dental Receptionist or in a dental/medical office setting is highly preferred
- Proficiency with electronic medical records systems such as Dentrix or Epic is essential
- Strong knowledge of medical terminology relevant to dental care
- Excellent organizational skills and attention to detail
- Ability to handle multi-line phone systems efficiently and professionally
- Exceptional communication skills, both verbal and written
- Familiarity with office equipment and administrative procedures in healthcare settings
- Ability to work effectively in a fast-paced environment while maintaining professionalism
Pay: $19.21-$31.65 per hour
Benefits:
- Dental care
- Flexible schedule
- On-site parking
Work Location: In person
