Join a team that is transforming primary care.
At Huronia Nurse Practitioner-Led Clinic, our Clinical Administrative Coordinators are much more than administrative professionals—they are an essential part of our healthcare team.
Every day, our Coordinators help ensure patients receive timely access to care, providers have the information they need, and clinic operations run efficiently. They are trusted to think critically, solve problems, prioritize competing demands, and provide exceptional service in a fast-paced healthcare environment.
We're looking for someone who enjoys being busy, takes pride in staying organized, and genuinely cares about creating a positive experience for every patient who walks through our doors.
What You'll Do
As a Clinical Administrative Coordinator, you will:
- Welcome patients with professionalism, warmth, and compassion.
- Coordinate appointment scheduling using sound judgment and clinical prioritization.
- Manage incoming phone calls and electronic communications efficiently.
- Process referrals, consultations, diagnostic testing, specialist correspondence, and incoming clinical documentation.
- Monitor provider workflows and electronic medical record (EMR) tasks.
- Register patients and maintain accurate medical records.
- Liaise with hospitals, specialists, pharmacies, laboratories, community agencies, and external healthcare providers.
- Anticipate workflow challenges and proactively help resolve them.
- Support multiple clinical programs while balancing competing priorities.
- Assist with quality improvement initiatives and administrative projects.
- Maintain the highest standards of confidentiality and professionalism.
- Work collaboratively to ensure patients receive timely, seamless care.
Who You Are
The successful candidate is someone who:
- Loves organizing chaos and creating order.
- Enjoys solving problems independently.
- Can confidently prioritize when everything seems urgent.
- Thrives in a fast-paced environment without becoming overwhelmed.
- Pays exceptional attention to detail.
- Takes ownership of their work and follows tasks through to completion.
- Communicates professionally and respectfully with patients and colleagues.
- Works well independently while contributing positively to a collaborative team.
- Is adaptable and embraces change.
- Demonstrates initiative rather than waiting to be told what to do.
- Is dependable, accountable, and committed to continuous improvement.
QualificationsRequired
- Minimum two years of administrative experience.
- Strong organizational and time management skills.
- Excellent written and verbal communication.
- High level of computer proficiency.
- Ability to multitask while maintaining accuracy.
- Professional judgement and strong critical thinking skills.
Preferred
- Medical Office Administration diploma or equivalent education.
- Experience working in primary care or another healthcare setting.
- Experience using Electronic Medical Records (EMRs).
- Experience with HITS eSuite is considered a strong asset.
Why Join Us?
At Huronia Nurse Practitioner-Led Clinic, you'll become part of a supportive team dedicated to improving access to exceptional primary care throughout our community.
We offer:
- A collaborative and respectful workplace
- Meaningful work that impacts patients every day
- Opportunities for professional growth and development
- A positive team culture that values innovation, accountability, and continuous improvement
- Competitive compensation and comprehensive benefits
What Success Looks Like
Within your first six months, you will:
✓ Independently manage daily clinical administrative workflows.
✓ Use critical thinking to make sound scheduling and workflow decisions.
✓ Prioritize multiple competing demands while maintaining exceptional attention to detail.
✓ Build positive relationships with patients, providers, and teammates.
✓ Contribute ideas that improve clinic efficiency and patient experience.
✓ Be recognized as a dependable, collaborative member of the HNPLC team.
Our Values
We are looking for someone who shares our commitment to:
- Compassion
- Respect
- Accountability
- Collaboration
- Continuous Improvement
- Excellence in Patient Care
How to Apply
Please submit your resume and cover letter outlining why you would be a great fit for our team.
Huronia Nurse Practitioner-Led Clinic is committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the recruitment process upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $43,667.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
