This may be the right opportunity for candidates with a bachelor’s degree in commerce, business administration, public administration, social sciences, community development, planning, or another related discipline, along with several years of progressive experience leading teams, managing programs, and working through complex operational, financial, policy, or service delivery issues.
The successful candidate brings sound judgment, strong communication skills, and the ability to make practical, fair, and well-supported decisions.
Leading teams through change
Experience leading, coaching, mentoring, and supporting staff is essential. This includes setting direction, managing workloads, supporting performance, resolving issues, and helping teams stay focused through competing priorities and operational pressure.
The role also requires experience supporting teams through change, service improvement, operational modernization, or new ways of working while maintaining service quality and consistency. Experience with standardized processes, operational frameworks, governance approaches, or best practices across multiple teams or locations would be considered an asset.
Program delivery and operational management
Experience managing programs, projects, services, or operations where policy, client service, timelines, risk, and accountability matter.
Financial and analytical skills
Experience working with budgets, forecasts, financial information, financial statements, or related documentation, with the ability to analyze information, identify risks, and make practical recommendations.
Policy, judgment, and decision-making
Experience interpreting and applying legislation, policy, procedures, or program requirements, with the ability to make consistent decisions and explain them clearly.
Relationship-building and communication
Strong communication and relationship-building skills, including experience working with clients, communities, service providers, municipalities, non-profit organizations, private sector partners, or other levels of government.
