A-Kan Insurance is looking for a Client Services Representative (CSR) to help support the growing business demands of our company. This is a fantastic opportunity to build a career in insurance in a supportive team environment that provides extensive on the job training and paid educational opportunities.
This position requires a client focused individual that is a driven self starter, highly organized, high attention to detail, has a positive attitude, is comfortable working by phone, email and has excellent verbal and written communication skills.
Job description:
Daily Tasks include but are not limited to:
- Be an exceptional customer service representative to our clients
- Be an expert in all personal and commercial insurance
- Assist with daily phone calls including answering the phone, assisting with general inquiries, reminders calls and client questionnaires
- Assist with processing payments and other administrative tasks
- Understand the business and support the team reach their goals
- Other tasks as required
Are you new to Insurance or looking to further your career?
Education:
With continuous growth and demand, there is a lot of opportunity for advancement. Our team wants you to succeed!
Sponsored education will include but is not limited to:
- Fundamentals of Insurance exam (if not already taken)
- CAIB 2/3 within your first year
Skills and Qualifications:
- Level 1 Insurance
- Completion of some post secondary education will be considered an asset
- Prior experience in Customer Service is considered an asset
- Prior office experience is considered an asset
- Efficient in Microsoft Office Outlook, Excel, and Word
- Goal-oriented
- Organization and time management skills are essential
- High degree of self-motivation, ability to work independently and be a proactive self-starter
- Quick learner
- Problem-solving – Are you someone who can think on their feet?
- Team player
- Accountability and integrity – we pride ourselves with having a hard working, honest and reliable teaM
Job Types: Full-time, Permanent
Pay: $45,000.00-$60,000.00 per year
Benefits:
Licence/Certification:
Work Location: In person
