About Us
Micco Companies
Micco Companies is a family-owned group of local businesses that oversees a portfolio of companies operating in the restaurant, retail hospitality, fitness, information technology, warehousing, logistics, cannabis and beverage alcohol industries. The three pillars of Micco are investing in its people, investing in its business, and investing in the communities it does business in, and our exceptional group of dedicated employees has a shared desire to grow our companies, deliver excellent service and support our community.
Position Overview
The Supervisor oversees the day-to-day operations of Chicken Little. This role is responsible for ensuring quality products, efficient operations, and exceptional customer experiences. The Supervisor plays a key leadership role, guiding team members in providing outstanding service while maintaining high standards of cleanliness, safety, and performance.
Primary Duties & Responsibilities
- Lead and motivate a team to deliver exceptional customer service and high-quality product preparation
- Supervise daily operations to ensure efficiency, consistency, and cleanliness in line with company standards
- Train and support front-line staff to maintain high service and quality standards
- Maintain and monitor equipment, ensuring functionality and cleanliness
- Handle customer inquiries, concerns, and feedback in a timely and professional manner
- Ensure adherence to food safety, sanitation, and workplace safety standards
- Oversee cash handling and POS operations with accuracy
- Support Restaurant Manager and Operations Support Manager with scheduling, reporting, and team performance management
Qualifications & Essential Skills
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Ability to multi-task in a fast-paced environment
- Familiarity with food safety and workplace health regulations
- Comfort with basic administrative tasks
Experience
- Minimum 1-2 years in a direct or indirect supervisory role in food service or hospitality
- Experience in a quick-service or dessert-focused environment considered an asset
Work Schedule
- Must be available to work a flexible schedule including early mornings, evenings, weekends, and holiday
- Shifts may vary between mornings and 9:00pm, including weekends
Working Environment
- Fast-paced, customer-facing environment within a team-based service setting
- Must be able to stand for extended periods and lift up to 30 lbs
- Includes outdoor exposure to elements such as sun, heat, and rain due to walk-up service model
Compensation
Starting at $18.25 per hour + tips, with opportunities for wage increases through our Step Progression Wage System, where pay advancement is tied to performance, skill development, and service excellence.
Benefits
- Staff discount of 20% off at our Liquor Stores
- Free membership to Palooka's Executive Fitness
- Additional partner discounts
- Opportunities for additional leadership
- On-site parking
Language(s)
English fluency required
Pay: From $18.25 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care
Ability to commute/relocate:
- Bedford, NS B4A 1E3: reliably commute or plan to relocate before starting work (required)
Experience:
- Supervisory: 1 year (preferred)
Work Location: In person
