Billing Clerk - Mississauga, ON
Who is Orkin?
ORKIN is the largest pest control company in Canada. For nearly a century, we have been the go-to company for commercial and residential pest control, and we are known for our proactive approach each technician takes, thanks to our Award winning training systems designed to give our technicians the best opportunity to thrive in the pest control industry.
Key Aspects of the Role
Responsibilities
- Connecting with customers in a professional manner via phone or email.
-Take steps to resolve customer payment issues, questions, and collect on delinquent accounts
-Update internal system with notes regarding customer calls and action plans
-Collaborating with the internal team to resolve customer concerns and enquires, escalating complex issues to management when necessary
-Assisting with payment arrangements, billing and invoicing
-Thoroughly review, validate, and process invoices in a timely and accurate manner
-Other duties as required by management
Essential Qualifications
Education: High school diploma or GED required
Experience: 2 years’ experience in billing and invoice management
Knowledge: Good working knowledge of billing systems.
Skills: Exceptional communication, teamwork, conflict resolution, and organizational skills
Adaptability: Ability to work under pressure while ensuring close attention detail. Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Technical Proficiency: Must be computer literate with a working knowledge of Microsoft office (Word, Excel, and Outlook)
Language Skills: Bilingualism is an asset
Integrity and Legal Compliance: Ability to pass a criminal background check and adhere to non-solicitation policies.
What’s in it for YOU?
We value our employees and are committed to supporting their personal and professional growth. Here’s what you can expect as part of our team:
Competitive Salary – $800/week
Pension Plan - Secure your future with our employer-supported pension plan.
Comprehensive Health Benefits - Including health, dental, vision, life Insurance coverage
Stock Purchasing Plan - Invest in your future with the opportunity to purchase company stock.
Dependent Education Allowance Program - Support for your dependents’ educational expenses.
Career Advancement - We’re committed to helping you grow and advance within the company.
Company events
Referral bonuses
And more!
Join us and be a part of a supportive team that values your contributions, growth, and well-being!
This position fills a current vacancy. Orkin Canada is an equal opportunity employer and is committed to employment equity. Accommodations are available on request for candidates taking part in all aspects of the selection process
AI-enabled tools may be used in the candidate screening and/or assessment process for this position. These tools may be used to identify relevant qualifications, skills, and experience related to this role. All hiring decisions are made by the hiring manager, and AI tools are only used as a supplementary tool.
Job Type: Permanent
Pay: $800.00 per week
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
