Overview:
We are seeking a hands-on Desktop Support Analyst to join our Victoria-based client on a 6-month, fully onsite contract with strong potential for permanent conversion. This role supports a dynamic, multi-entity environment across aviation, agriculture, and a family office. You’ll provide end-to-end user support to a small but diverse user base, working through tickets while also proactively managing onboarding, offboarding, and device setup.
Provide onsite desktop and end-user support across multiple business entities
Manage onboarding and offboarding processes (user provisioning, hardware setup, access management)
Configure, deploy, and maintain desktops, laptops, and peripherals
Troubleshoot hardware, software, and connectivity issues
Handle and prioritize tickets through the Freshservice ticketing system
Support and administer Microsoft 365 environment (Exchange, Teams, SharePoint basics)
Manage users and access within Active Directory
Assist with network-related troubleshooting (Cisco Meraki environment)
Maintain documentation and ensure best practices are followed across all entities
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.
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