Department Various Reports To Human Resources Manager,
Designated Department Managers
Directly Supervises N/A
Indirectly Supervises N/A
Union CUPE 2403
POSITION SUMMARY:
Reporting to the Human Resources Manager or designate, the Clerical Support (Casual) position provides
clerical and administrative assistance to various departments of the City of Dawson Creek. This role supports
vacation relief, peak workload periods, and special project work. Work is scheduled on an as-needed basis
and requires flexibility and the ability to adapt to a variety of clerical functions and work environments.
KEY DUTIES PERFORMED:
1. Clerical & Administrative Support
a. Provide general clerical and administrative support to assigned departments.
b. Enter, transcribe, record, store, maintain, and retrieve information in written and electronic
formats.
c. Compile, code, categorize, calculate, tabulate, audit, and verify information and data.
d. Maintain tracking systems, including spreadsheets, databases, and merged reports, as required.
e. Support city operations related to training records, contractors, tender documentation, scheduling,
and customer inquiries or complaints.
2. Computer & Records Management
a. Use computer systems, software, and office equipment to enter data, prepare documents, and
process information.
b. Create, edit, and format correspondence, reports, spreadsheets, and presentations.
c. Maintain organized and accurate electronic and paper filing systems in accordance with City
policies and procedures.
3. Customer Service & Workplace Relations
a. Deliver courteous, professional, and responsive customer service to residents, external contacts,
and internal staff.
b. Maintain constructive and cooperative working relationships with coworkers, supervisors, and the
public.
c. Exercise judgment and discretion when working with confidential or sensitive information.
4. Work Organization & Adaptability
a. Prioritize and organize workload to meet deadlines in a fast-paced, multi-tasking environment.
b. Adapt to working in different departments with varying procedures and operational requirements.
c. Perform assigned duties efficiently with minimal supervision.
