We are looking for a medical assistant who has demonstrated a high record of achievement and has strong interpersonal communication combined with a strong commitment towards teamwork to join our dynamic team in our South End Family Medical Centre (Bank St, corner of Walkley Rd). This is a PT maternity leave position that is required to be filled as soon as possible. We are specifically looking for the successful applicant to work from 1PM-8:30 PM on Mondays, Tuesdays and Thursdays, 10AM-4PM on Wednesdays and most Saturdays from 8:30AM- 12:30 PM. Additional hours may be available during the summer for staff vacation coverage. Daytime training will be provided and will be necessary prior to the required working hours.
***Please do NOT apply for this position if these days/hours are not suitable for you.***
GENERAL DUTIES/RESPONSIBILITIES:
· Greet and register arriving patients in a prompt, pleasant and helpful manner
· Verify and update patient information within charts
· Book, co-ordinate and reschedule patient appointments
· Perform invoicing and collection of payments
· Oversee the general waiting area, coordinate patient movements and report problems and irregularities to clinic manager
· Maintain and update current information on daily physician schedules
· Answer, screen and forward telephone calls to the appropriate person/area, take and relay messages clearly, communicate general clinic information and respond to emergency calls according to clinic procedures
· Call patients to remind them of upcoming appointments or perform callbacks requested by the physicians
· Perform clerical duties, such as filing, sorting and distributing of mail/faxes and laboratory results
· Retrieve patient charts from medical records as requested
· Scan and attach documents into patient charts
· Perform height and weight measurements as necessary
· Accompany physicians during sensitive examinations when requested
· Perform daily opening and closing office procedures as assigned
· Ensure consistent inventory, through daily stocking of exam rooms
· Ensure a clean environment by cleaning/sanitizing exam rooms, common spaces, foyers, bathrooms
· Maintain patient and physician confidentiality
· Perform other duties as assigned
KNOWLEDGE REQUIREMENTS:
· Experience with proper English grammar, spelling and punctuation
· Ability to communicate effectively and efficiently
· Ability to read, understand and follow oral and written instructions
· Knowledge of computer systems and applications, including word processing
· Familiar with Electronic Medical Records (EMR) system
· Ability to prepare, file and maintain patient records
· Possess excellent time management skills
· Professional, positive and respectful attitude
· Committed, reliable and flexible
· Show attention to details
EDUCATION REQUIREMENTS:
· A medical certificate/diploma- preferred but not mandatory
· > 1 years of experience in an office administrative environment
· High school diploma
MANDATORY REQUIREMENTS:
· Current CPR and to maintain an up to date certification
· Proof of up to date immunization. Covid-19 immunization is very strongly encouraged.
· Current Police Records Check for the vulnerable sector that should be valid within 3 months of starting employment
This is a part-time maternity leave position and applicants must be available to work the specific days/times specified above. Please note, compensation is hourly, based upon experience and attitude. Our team offers a positive working environment with ongoing training and learning experience. We strive for excellence while providing exceptional patient care.
Job Types: Part-time, Permanent
Pay: $22.00-$24.00 per hour
Benefits:
Ability to commute/relocate:
- Ottawa, ON K1V 7Z8: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please let us know why you're interested in working at Walkley Medical Centre and why we should hire you?
Education:
Experience:
- Office: 1 year (required)
- Medical Office: 1 year (preferred)
Language:
Work Location: In person
