Job Summary
Hello Nori is a dynamic fast fine-dining Japanese establishment with a bold mission: to define the hand roll bar experience. Our journey began in February 2021, and since then, Hello Nori has swiftly emerged as Vancouver’s most beloved culinary gems. Fueled by the remarkable strides we’ve made on our journey, we have committed to introducing multiple new Hello Nori locations across Canada, spreading our unique concept even further. As we embark on this exciting expansion, we are actively seeking to expand our team with dedicated and exceptional individuals who share our passion for excellence. Join us at Hello Nori and be a part of a culinary revolution that is shaping Canada’s dining scene.
Position Overview: As a Server/Host, you’re the heartbeat of Hello Nori. From the moment our guests walk through the door, you craft each moment with care, attention, and a genuine smile. You’re part of a team that works together to deliver a memorable dining experience that keeps our guests coming back for more – more meaningful connections, unique drinks, and of course, more of our perfect hand rolls.
Key Responsibilities:
- Deliver exceptional service by anticipating guest needs and creating memorable experiences
- Demonstrate complete knowledge of menu items, restaurant policies, and service procedures
- Maintain a smooth service flow by taking orders, serving items, and setting and clearing tables
- Collaborate and communicate effectively with teammates and management
- Handle guest concerns quickly and efficiently, making sure every guest leaves happy
Requirements:
- 1-3 years of customer service experience
- Experience in a high-volume restaurant is an asset
- Passionate about great service and hospitality
- Valid Smart Serve certification
- Availability to work during hours of operation, including evenings and weekends
- Must be legally able to work in Canada
Why Join Us:
- Incredible Growth Opportunity: Be part of our rapidly expanding brand with ample opportunities for growth.
- Supportive Team: Work alongside a talented team with experience from Vancouver's restaurant scene.
- Positive Work Environment: Join a team that values collaboration, creativity, and mutual respect.
- Exciting and Vibrant Atmosphere: Be part of a trendy restaurant with a loyal and growing customer base.
At Hello Nori, we're all about bringing people together with great food and outstanding service. If you're ready to be a part of something special and grow with us, apply today!
Job Types: Full-time, Part-time
Benefits:
- Company events
- Discounted or free food
- Store discount
Language:
Work Location: In person
Pay: $17.60 per hour
Benefits:
- Company events
- Discounted or free food
- Flexible schedule
- Store discount
Work Location: In person
