Primary Responsibilities
Operational Floor Coordination & Communications
- Serve as primary point of contact for operational floor communications and inquiries
- Manage client interactions and route queries to the appropriate supervisors/departments, eliminating distractions for key operational leaders
- Maintain accurate operational floor logs, including shift changes, equipment status, and safety incidents
- Enforce safety protocols and security access in compliance with company policy and OSHA regulations
- Provide consistent presence during operational shifts
Scheduling & Workforce Coordination
- Maintain production shift schedules across multiple departments
- Track and manage workforce attendance, time-off requests, and scheduling conflicts
- Generate daily production reports and shift summaries for production management
- Maintain organized scheduling systems (physical and digital) for easy access
- Ensure timely communication of schedule changes to all production personnel
Equipment & Fleet Tracking (Production Assets)
- Generate reports on equipment performance, utilization, and downtime
- Oversee access control systems and equipment key distribution
- Maintain accurate records of equipment assignments, maintenance requests, and asset transactions
- Coordinate with maintenance team on equipment repair and preventive maintenance scheduling
Production Documentation & Compliance
- Serve as primary contact for production documentation and compliance inquiries
- Process and manage work orders, production tickets, and quality documentation
- Maintain organized filing systems for production records (physical and digital)
- Ensure timely distribution of production documents and compliance updates to appropriate departments
- Provide audit-ready documentation
Safety & Tour Coordination
- Coordinate tours for clients, auditors, and visitors
- Prepare safety materials (hard hats, safety glasses, PPE, etc.)
- Arrange catering and break rooms for production teams
- Manage production floor setup and safety briefings for all visitor interactions
- Ensure professional presentation of operational facilities and adherence to safety standards
General Production Coordination
- Coordinate scheduling of equipment maintenance and repair requests with vendors
- Manage communication with external service providers and maintenance contractors
- Update production status boards, digital signage, and shift information displays
- Provide logistical coordination to production management and operations team
