Position Overview
Mintink Sports Cards Inc. is seeking a Customer Service & Administrative Coordinator to support customer communications, administrative processes, and employee onboarding activities across the company. This role is ideal for an organized, customer-focused individual who enjoys helping people, keeping information organized, and supporting a fast-paced team environment.
Mintink is a growing company, and this position offers opportunities to grow with the business.
Key Responsibilities
· Answer and direct incoming communications, including phone and inboxes
· Monitor and respond to customer inquiries received through various inboxes, website contact forms, and social media platforms
· Maintain customer issue logs and assist with follow-up communication
· Perform data entry and maintain company records
· Coordinate onboarding packages, uniforms, and name tags
· Track employee training records and policy acknowledgements
· Maintain organized digital files and documentation
· Prepare basic reports and administrative documents
· Support the Operations Manager with administrative and coordination activities
Qualifications
· Previous customer service, reception, or administrative experience preferred
· Strong communication and organizational skills
· Excellent attention to detail
· Professional and customer-focused attitude
· Proficiency with Microsoft Office
· Ability to multitask and work in a fast-paced environment
· Retail, eCommerce, Shopify, or collectibles experience is an asset
Work Structure
This is a full-time, on-site position based at Mintink's Vaughan HQ location.
Additional Information
This posting is for an existing vacancy. Mintink Sports Cards Inc. complies with all applicable Ontario Employment Standards Act requirements.
Reporting Structure
This position reports directly to the Operations Manager and works closely with department managers across the organization.
To Apply
Please send your resume and a brief summary of your experience to [email protected]. daily office operations.
Pay: $20.00 per hour
Work Location: In person
