Job Purpose
To book appointments for new and existing patients and provide support and coverage for front reception as required in a busy cardiology clinic.
Key Responsibilities
- Book appointments for clinic testing, consultations, and follow-ups for new and existing patients
- Provide front reception coverage, including patient check-in and verification of Alberta Health Care numbers and demographic information
- Receive, attach, and book requisitions via fax or phone using the clinic’s EMR system
- Answer phone calls and manage patient inquiries and concerns
- Process payments for Out-of-Country and Third-Party procedures
- Scan and attach patient forms to electronic records
- Perform patient vitals and ECGs (considered an asset)
Qualifications
Qualifications include:
- Office Assistant Diploma/ Medical Office Assistant Diploma
- Medical Terminology
- Advanced Computer skills
- Ability to multi task in a very busy environment, work under pressure of deadlines
- Approachable, Friendly, Solution Oriented
- Customer Service background
- Previous Clinic Experience considered an asset but not required
Working conditions
Extensive desk and computer work.
Physical requirements
Large portion of desk and phone work. Repetitive movements with both.
Job Type: Full-time
Pay: $18.00-$23.00 per hour
Benefits:
- Dental care
- Extended health care
Experience:
- Medical Office Assistant: 3 years (required)
Work Location: In person
