Security Supervisor - Long Term Care Facility - Dundas
Position: Full-Time Security Supervisor
Site: Long Term Care Facility - Dundas
Hours: Monday - Friday (0700-1500)
Payrate: $21/hr.
Posting Date: July 07, 2026
Internal Posting Closing Date: June 14, 2026
External Posting Closing Date: June 25, 2026
Key Responsibilities:
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Supervise, mentor, and support Security Guards during assigned shifts.
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Ensure all security personnel comply with site policies, procedures, and company standards.
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Conduct regular patrols and provide assistance with incident response and investigations.
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Act as the primary point of contact for security-related issues and escalate situations as required.
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Coordinate and deploy staff effectively to meet operational requirements.
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Provide exceptional customer service and assist individuals experiencing stress, conflict, or medical emergencies.
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Conduct investigations, review CCTV footage, and follow up on security incidents and concerns.
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Ensure accurate completion of daily logs, occurrence reports, and shift documentation.
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Review and approve reports completed by Security Guards to ensure accuracy and compliance.
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Respond to emergency situations and provide leadership during critical incidents.
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Assist with training, coaching, and performance management of security personnel.
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Support administrative functions and other site-specific duties.
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Maintain effective communication with hospital/site management, emergency responders, and internal stakeholders.
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Perform additional duties as assigned.
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Valid Ontario Security Guard License.
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Valid First Aid & CPR Level C certification from a WSIB-approved provider.
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Immunization records for Measles, Mumps, Rubella, Varicella, COVID-19 (two doses), and a two-step TB skin test.
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Excellent verbal and written English communication skills.
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Minimum 1 year of healthcare security experience.
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Legally authorized to work in Canada.
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Diploma or Degree in Police Foundations, Protection Security and Investigations, Criminology, Border Services, or a related field is considered an asset.
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Ability to maintain a clean-shaven face to pass an N95 mask fit test.
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Physically capable of standing, walking, and climbing stairs for extended periods.
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Strong leadership, conflict resolution, decision-making, and problem-solving skills.
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Experience with incident investigations, report writing, and CCTV systems.
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Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB). Applicants who do not possess these certifications can opt into Paladin's (UOF) & (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position
Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability
Preferred Qualifications:
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Previous supervisory experience in a healthcare, security, law enforcement, or emergency services environment.
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Knowledge of healthcare security procedures, emergency response protocols, and customer service best practices.
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Experience scheduling staff, conducting shift briefings, and supporting operational planning.
Why choose Paladin?
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Opportunities for training and professional development
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Competitive salary and benefits package
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Free Uniforms
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Security license reimbursement
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Dry cleaning & hemming/tailoring allowance
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Paid vacation & sick days
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Work today, get paid today—daily pay available
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Additional perks
