Job Title: IT Support Technician
Location: Central Alberta
Job Type: Full‑time
Job Description
Pidherney’s Inc. is seeking a full‑time IT Support Technician to support and improve our IT environment. This role blends operational support with project work across endpoints, identity and security, virtualization and servers, and core networking.
Key Responsibilities
- Support and maintain Windows 11 endpoints
- Support iOS and Android devices in a managed environment
- Perform endpoint imaging, provisioning, and lifecycle management
- Administer MDM / UEM platforms
- Support Microsoft 365 and Azure services
- Work with identity, access, and security controls including MFA and Zero Trust
- Support virtualization platforms and Windows Server 2022/2025 and Linux systems
- Configure and troubleshoot LAN, WLAN, VPNs, VLANs, and network segmentation
- Create documentation, training materials, and user guidance
- Use PowerShell and automation tools to improve operational efficiency
Qualifications
- Hands‑on experience and/or recent formal education in IT, systems administration, networking, or a related field
- Exposure to Level 2 support, infrastructure troubleshooting, or project work is an asset
- Ability to explain technical concepts clearly and support end users
- Willingness to adopt and responsibly use modern tools, including AI‑assisted tools
Additional Requirements
- Reside in Central Alberta
- Valid driver’s license and reliable transportation
- Ability to lift up to 50 pounds
What We Offer
- Competitive wage and benefits package
- Opportunities for advancement and skill growth
How to Apply
Please email your resume to [email protected].
Only those selected will be contacted.
Job Type: Full-time
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
Work Location: In person
