Summary
Standard Dodge is looking to hire a Parts Consultant to be a crucial link between our customers and our parts department. You will play a key role in ensuring customer satisfaction by recommending necessary parts, providing service technicians with parts required for mechanical work, assisting with business to business sales as well as helping with adequate stocking practices.
Company Summary
Standard Dodge is a part of the Plewis Automotive Group. We are a family-owned and operated business who has served the Swift Current community for over 100 years! Our generous support to the communities we do business in is replicated in how we value our employees. Standard Dodge is looking to add to our growing team and add to our customer-focused culture!
This is a Monday - Friday job. Our parts department is open from 8:00am - 5:30pm. The position is for 8 hours per day, and can alternate from the opening and closing shift. NO WEEKEND WORK REQUIRED!
Job Duties
- Receive, organize, and maintain accurate records of incoming and outgoing parts
- Assist in tracking and managing inventory levels to prevent shortages or overstock
- Communicate with Parts Manager regarding inventory needs
- Process parts orders for internal departments and external customers
- Verify order accuracy and ensure timely fulfillment
- Assist in returns and warranty processes
- Efficiently deliver parts to the body shop in a timely manner
- Provide excellent customer service to internal departments and external customers
- Assist customers in identifying and ordering the correct parts
- Handle customer inquiries, issues, and returns with professionalism
- Handle technician parts needs in a timely manner
- Ensure proper parts handling to book in service repair orders that require a part (or a part on order)
Skill Requirements
- Previous experience as a Parts Consultant in an automotive dealership is preferred
- Excellent communication and interpersonal skills
- Knowledge of automotive systems and repairs
- Strong organizational and multitasking abilities
- Customer-focused with a commitment to delivering exceptional service
Education / Experience
- High school diploma or equivalent. Additional education or experience within the automotive industry is a major asset!
Job Type: Full-time
Pay: $48,000.00-$60,000.00 per year
Benefits:
- Dental care
- Extended health care
Work Location: In person
