Position Profile:
Humber River Health. Tomorrow's Healthcare, Today.
Humber River Health is a multi-site organization serving a population of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital, along with its Finch and Church campuses, supported by more than 5,000 employees, approximately 800 physicians, and over 600 volunteers.
Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and improved outcomes. Its digital ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real time.
These innovations enhance communication, improve efficiency, and create a more connected experience for patients and families.
This transformation has been made possible through the dedication of Humber’s staff, physicians, and volunteers. Together, they are united by a shared belief: the power to transform healthcare through innovation, collaboration, and excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare, Today.
Employment Status: Permanent Full Time
Hours of Work: Day shifts from Monday to Friday, occasional evenings and/or weekends - subject to change as per Management Rights
Location: Humber River Health, Wilson Site
Employee Group: Non Union
Salary Range: $65,442.00-$81,855.15
Reporting Relationship: Program Director, Surgical Services and Program Director, Perioperative Services
Position Responsibilities:
- Coordinates the operational and business matters of the Surgical Services & Perioperative Programs
- Identifies, coordinate, analyze and communicate key Surgical Services & Perioperative Programs matters and critical issues in a timely manner and in accordance with hospital established processes
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Prioritizes action items requiring Directors’ attention through scheduled briefings with the Directors and preparation of reports of priority projects.
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Develops processes for issues management to ensure timely response to incoming requests/issues from internal and external stakeholders
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Provides clear direction and oversight to administrative support within the Program portfolios
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Redirects communication within the hospital when receiving information as the point person for the Programs
- Provides strategic support to advance the priorities of the Program portfolios
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Establishes meaningful relationships with peers, colleagues, and multiple internal and external stakeholders that will advance the Program portfolios
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Disseminates information identified as critical for the advancement of policy formation, process development and enhancement of public communications within the Surgical Services & Perioperative Program portfolios, across portfolios, and between the Surgical Services & Perioperative Programs portfolio and external partners (i.e. LHIN/MOHLTC)
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Ensures timely feedback on behalf of the Directors whenever necessary
Qualifications:
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Graduate of a recognized post-secondary education in Business Administration, or related field required
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3 years of recent experience providing senior administrative support in a health care setting
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Has extensive knowledge of hospital processes, as well as legislation, policies, and procedures that affect hospitals
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Utilizes high level of judgment and discretion when dealing with confidential or sensitive matters
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Has a high degree of attention to detail to ensure accuracy in deliverables
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Creative, resourceful and flexible
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Excellent communication, time management, and interpersonal skills
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Demonstrates commitment to ongoing learning
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Works independently and in a team environment
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Adapts to changing priorities and manage change involving multiple stakeholders effectively
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Maintains a positive attitude and strong work ethic while managing competing demands
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Completes a multitude of tasks simultaneously within targeted timelines in an organized and efficient manner
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Demonstrated regular, punctual attendance
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Demonstrated commitment to patient safety and the provision of the best possible patient care
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Demonstrates experience in producing printed/electronic publications and other departmental communication
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Has a typing speed of 60 WPM
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Extensive knowledge of Microsoft Word, Excel, PowerPoint, Visio, Windows, MS Project, Internet and Outlook
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Intermediate MS Access knowledge an asset
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Excellent attendance and discipline free record required.
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An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.
Why choose Humber River Health?
At Humber River Health, our staff, physicians, and volunteers are delivering Tomorrow's Healthcare, Today. We are proud to have been recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to staff, physician and volunteer engagement. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.
Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.
We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.
As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.
Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.
This position is being posted in response to an existing vacancy at Humber River Health.
