Job Overview
We are seeking a dedicated and organized Intake Coordinator to join our dynamic therapy team. In this vital role, you will serve as the first point of contact for clients, ensuring a smooth and efficient intake process. Your enthusiasm and attention to detail will help facilitate seamless communication between clients, providers, and administrative staff. This position offers an exciting opportunity to contribute to quality client care while working in a fast-paced, supportive environment. The ideal candidate is proactive, compassionate, and highly organized, ready to make a positive impact from day one.
Responsibilities
- Greet and assist clients with their initial intake procedures in a friendly, professional manner
- Collect and verify accurate personal, insurance, and medical information using electronic case management system
- Review documentation to ensure completeness and accuracy of client records
- Communicate clearly with clients regarding required documentation, next steps, and appointment details
- Maintain confidentiality of sensitive client information in compliance with privacy regulations
- Support office operations by managing incoming calls, updating records, and assisting with administrative tasks as needed
Skills
- Excellent oral and written communication skills to interact empathetically with clients and team members
- Prior experience working in a healthcare environment is highly preferred
- Proficiency with electronic case management systems for data entry and retrieval
- Excellent organizational skills with the ability to multitask efficiently in a busy office setting
- Previous office experience that demonstrates professionalism and attention to detail
Join us as an Intake Coordinator to help create a welcoming environment where clients feel valued from their very first interaction. Your dedication will support our mission to deliver exceptional care while advancing your career in healthcare administration.
Pay: $18.00-$20.00 per hour
Expected hours: 12.0 per week
Benefits:
Work Location: In person
