With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the job
We are looking for a Senior Accounts Payable Specialist to join our Global AP team at OpenTable. In this role, you will serve as a subject matter expert within the Accounts Payable function, partnering closely with internal and external stakeholders to ensure the accurate and timely processing of vendor payments and employee expense reimbursements.
In addition to managing complex Accounts Payable activities, you will play a key role in driving operational excellence, supporting process improvements, assisting with system implementations and enhancements, and acting as a mentor and resource for other members of the AP team. You will work closely with the Global AP Manager to strengthen internal controls, improve efficiency, and support scalable global processes.
The ideal candidate is proactive, highly organized, detail-oriented, and thrives in a fast-paced, global environment. You enjoy solving complex problems, identifying opportunities for improvement, and collaborating cross-functionally to deliver exceptional service.
Responsibilities
Payment & Expense Processing: Accurately process vendor invoices and review employee expense reports within established service level agreements (SLAs) and Travel & Expense policies.
Ticketing & Inquiry Management: Own and manage workflows in the AP ticketing system (FreshService), resolving vendor and employee inquiries promptly and professionally.
Compliance & Controls: Review vendor agreements, payment terms, and banking documentation for onboarding compliance. Ensure adherence to company policies, SOX controls, and global AP procedures.
Account Reconciliation: Perform weekly reviews of AP miscellaneous and clearing accounts, monitor aging reports to mitigate outstanding risks, and support month-end and year-end close activities.
Cross-Functional Collaboration: Partner with Accounting, Tax, Cash & Collections teams on various operational requests and act as a primary escalation point for complex AP issues.
Process Optimization: Identify opportunities to automate manual tasks, recommend workflow improvements, and participate in the testing and implementation of new AP systems and tools.
Reporting & Analytics: Prepare and analyze key AP metrics, KPI reporting, expense audits, and payment trends to support strategic decision-making.
Mentorship: Provide guidance, training, and knowledge sharing to junior Accounts Payable Specialists.
Minimum Qualifications
5–7 years of progressive experience in Accounts Payable, Finance Operations, or Accounting.
Bachelor's degree or equivalent practical experience in Finance, Accounting, Economics, or a related field.
Demonstrated experience managing complex Accounts Payable workflows within a fast-paced, global organization.
Strong understanding of core Accounts Payable controls, account reconciliations, and month-end close procedures.
Advanced Microsoft Excel skills, including PivotTables, XLOOKUP/VLOOKUP, formulas, and data analysis.
- Proven ability to manage multiple competing priorities, resolve complex discrepancies independently, and collaborate cross-functionally across all levels of an organization.
Preferred Qualifications
Prior experience working within the technology sector.
Hands-on experience with NetSuite, SoftCo, Expensify, or similar global ERP and AP automation platforms.
Demonstrated experience identifying, designing, and implementing process improvements or automation initiatives.
Experience supporting internal/external audits, SOX compliance controls, or global financial compliance initiatives.
Previous experience formally mentoring, training, or onboarding junior team members.
Proficiency with Google Sheets alongside advanced Excel capabilities.
The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $79,000 - $94,000. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we're here to support you. Please reach out to your recruiter to request any accommodations.
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