About Opulife Home Care
Opulife Home Care is a nurse-led, woman-owned, premium home care agency based in Woodbridge, Ontario. We exist to help families navigate aging, illness, and recovery with confidence, compassion, and clinical expertise. Every care plan we deliver is overseen by a Nurse, we stay boutique on purpose, and we put quality ahead of volume. Our small, mission-driven team is growing, and the people who join us now help shape what Opulife becomes.
About the Role
As our Administrative Coordinator, you'll be the organized engine behind our office. You'll keep schedules, communication, paperwork, and hiring running like clockwork, so our caregivers and clients are always looked after. It's a hands-on role with real variety: the phones, the schedule, onboarding, and the day-to-day operations that hold our care together.
This is an existing vacancy. Opulife Home Care does not use artificial intelligence to screen, assess, or select applicants. Every application is read by a real person on our team.
What You Will Be Doing
- Answering phones and monitoring our messaging and email, so families and caregivers always get a quick, warm response
- Building and filling caregiver schedules, coordinating visits, and handling availability and shift-change requests
- Performing data entry and maintaining accurate client and caregiver records
- Setting up new caregiver and client profiles, verifying visits, and tracking caregiver training
- Following up on documentation that is expired or coming due
- Supporting hiring by reviewing caregiver resumes, completing pre-screeners, and booking interviews with the care team
- Managing vacation requests and on-call reminders, ordering and picking up supplies, and keeping the office organized
- Adding warmth where it counts, like sending celebratory cards, and pitching in on projects as we grow
- Other administrative and coordination duties as the team needs them
In short: you'll own the administration and coordination that keeps Opulife running, so nothing slips through the cracks.
What We Are Looking For
- Previous customer service experience, by phone, email, and in person
- Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace
- Strong data-entry skills with high accuracy and attention to detail
- Professional phone etiquette and clear, warm communication
- Strong written and verbal communication skills in English
- Excellent organizational skills and the ability to multitask in a fast-paced environment
- Reliable, punctual, eager to learn, with a positive attitude, comfortable working independently and as part of a team
- A valid driver's licence and access to a vehicle (for the occasional supply run)
- Willingness to complete a criminal background and vulnerable sector check
- Eligible to work in Canada and available full-time, in-person in Woodbridge
A strong asset, but not required: experience in office administration, scheduling, healthcare, or recruiting. If you're earlier in your career but organized, caring, and quick to learn, we genuinely want to hear from you. We'll train you on the rest, including our scheduling software.
What Working at Opulife Looks Like
Here is what makes Opulife different from the big agencies:
- Meaningful work that directly supports families in your community. You're never just a number, and neither are our clients
- Mentorship from a Nurse-led leadership team that started Opulife to do home care better
- Real room to grow. Get in early, take ownership, and grow into bigger roles as we scale
- A warm, professional office in Woodbridge and a team culture built on respect, purpose, and excellence
If you want to be genuinely valued, do work that means something, and grow with a company that's going places, you'll fit right in.
How to Apply
Please submit your resume and a cover letter to [email protected]. Subject line: Administrative Coordinator: [Your Name].
Applications are reviewed on a rolling basis. We encourage you to apply early, as this position will be filled as soon as the right candidate is found.
Opulife Home Care is committed to building an inclusive, diverse workplace. We actively welcome applications from people of all backgrounds, including newcomers to Canada, Indigenous applicants, persons with disabilities, and racialized applicants. Your background and lived experience are valued here.
Opulife Home Care is an equal opportunity employer. We are committed to providing an inclusive, barrier-free recruitment process. Accommodations are available upon request.
Pay: $22.00-$25.00 per hour
Application question(s):
- Are you comfortable using Microsoft Office (Yes/No)?
- What are you expecting to be paid per hour? ($X/hour)
Education:
- Secondary School (required)
Experience:
- Customer service: 1 year (preferred)
- health care: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
- Vulnerable Sector Check Clearance (preferred)
Location:
- Vaughan, ON L4L 5Y6 (preferred)
Work Location: In person
