Company: BodyStats — Precision Health & Body Composition Testing
Location: Hybrid
Type: Part-time, approx. 15–25 hours/week (flexible scheduling, weekday coverage preferred)
Pay: $18.25/hour
About BodyStats
A health and fitness background is mandatory. BodyStats is a growing precision health company with locations in Vancouver (Gastown & Yaletown) and Toronto (Liberty Village). We help thousands of clients track what matters — body composition (DEXA), VO2 max, and metabolic rate (RMR) — with clinical-grade equipment and a modern, client-first experience.
About the Role
You’ll be the friendly first point of contact for our clients. Working from home, you’ll handle inbound communication across email, phone, and text — answering questions, helping people book and reschedule appointments, and making sure every client interaction feels effortless. You’ll also support day-to-day admin tasks and, if you have the knack for it, help with our social media.
What You’ll Do
- Respond to client emails promptly and professionally
- Answer incoming phone calls and reply to text messages
- Help clients book, reschedule, or cancel appointments (we use Acuity Scheduling)
- Answer common questions about our services, pricing, and prep instructions
- General admin support (data entry, follow-ups, light record-keeping)
- Optional/bonus: assist with social media content and community engagement (Instagram)
What We’re Looking For
- Excellent written English — clear, warm, and typo-free
- Comfortable and confident on the phone
- Reliable, self-directed, and organized — you’ll be working remotely without someone looking over your shoulder
- Quick to learn new software (scheduling tools, shared inboxes)
- Available for consistent weekday hours (Pacific Time)
- Based in British Columbia with a quiet home workspace and reliable internet
Nice to have (not required):
- Interest in fitness, health, or wellness
- Customer service or admin experience
- Social media experience (Instagram Reels, content scheduling)
What We Offer
- Fully remote work — no commute
- Flexible part-time schedule
- A small, fast-moving company where your work is visible and valued
- Free body composition and fitness testing at our Vancouver locations
- Room to grow as the company grows
How to Apply
Send a short email to [email protected] with:
1. A few sentences about yourself and why this role fits you
2. Your resume
3. Your weekly availability
We reply to every applicant. Applications reviewed on a rolling basis — apply early.
Pay: $18.25 per hour
Benefits:
Work Location: Hybrid remote in Vancouver, BC V6B 6L5
