We are looking for a full-time experienced medical assistant who has demonstrated high records of achievement and possesses strong interpersonal communication combined with a strong commitment towards teamwork to join our Family Medical Clinic.
GENERAL DUTIES/RESPONSIBILITIES:
- Greet and register arriving patients in a prompt, pleasant and helpful manner
- Verify and update patient information within charts
- Book, co-ordinate and reschedule patient appointments
- Perform invoicing and collection of payments
- Oversee the general waiting area, coordinate patient movements and report problems and irregularities to clinic manager
- Answer, screen and forward telephone calls to the appropriate person/area
- Responding to all telephone inquiries and retrieving and returning messages daily from the voice mail system
- Call patients to remind them of upcoming appointments or perform callbacks requested by the physicians
- Perform clerical duties, such as filing, sorting and distributing of mail/faxes and laboratory results
- Downloading dictated files onto medical software system
- Liaising with medical laboratories/physician offices for appropriate patient documentation
- Retrieve patient charts from medical records as requested
- Scan and attach documents into patient charts
- Perform height and weight measurements as necessary
- Accompany physicians during sensitive examinations when requested
- Perform daily opening and closing office procedures as assigned
- Ensure consistent inventory, through daily stocking of exam rooms
- Ensure a clean environment by cleaning/sanitizing exam rooms, common spaces, and foyer
- Handling incoming and outgoing mail, faxes and shipments (site specific)
- Maintain patient and physician confidentiality
- Perform other duties as assigned
KNOWLEDGE REQUIREMENTS:
- Exceptional customer service skills
- Knowledge of English grammar, spelling and punctuation
- Ability to communicate effectively and efficiently
- Knowledge of computer systems and applications, including word processing
- Familiar with Electronic Medical Records (EMR) system preferably Oscar Pro
- Ability to prepare, file and maintain patient records
- Possess excellent time management skills
- Professional, enthusiastic, positive, respectful
- Committed, reliable and flexible
- Show attention to details
- Speaking Farsi would be considered an asset
EDUCATION REQUIREMENTS:
- A medical certificate/diploma
- Six months to one year of experience in a customer service environment (e.g., retail or hospitality) is an asset
MANDATORY REQUIREMENTS:
- Current CPR and to maintain up to date CPR certification throughout employment
- Proof of up to date immunization records
- Current Police Records Check for the vulnerable sector that should be valid within 4 months of starting employment
This is a full-time position. Please note, compensation is hourly, based upon experience and attitude. We strive for excellence while providing exceptional patient care.
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. No walk-ins and phone calls please. Thank you.
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Job Type: Full-time
Pay: $18.00-$25.00 per hour
Experience:
- Medical Office Administration: 1 year (required)
