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Total Rewards Specialist

City of Richmond Hill
Richmond Hill, ON

Détails du poste

Temps plein
Il y a 7 jours

Compétences

Microsoft Excel
Expérience en gestion
Service à la clientèle
SAP
Esprit d'analyse
Baccalauréat
Sens de l'organisation
SIRH
Ressources humaines
Affaires

Description complète du poste

Posting Id

3393

Department

Corporate and Financial Services

Division

People and Culture

Rate of Pay

$107,918.00 -$125,185.00 Annual

Job Type

Permanent Full Time

Replacement/New Position

New Vacancy

Posting Type

Internal and External

Posting Date

06/25/2026

Application Deadline

07/09/2026

Position Summary

The Total Rewards Specialist provides integrated operational, technical, and analytical support across compensation, benefits, pension, and disability management programs.

The role is responsible for administering and enhancing Total Rewards programs, leading job evaluation and compensation processes, coordinating disability and leave cases, and supporting data-driven decision-making, program design, and continuous improvement initiatives.

This position acts as a key resource to ensure accurate program delivery while managing complex issues and contributing to strategic Total Rewards initiatives.

Key Duties and Responsibilities

Compensation & Job Evaluation

Lead job evaluation processes, including job description review, documentation, and maintenance of classification systems
Conduct market research, salary benchmarking, and pay equity analysis
Support development and maintenance of compensation structures and salary administration practices
Provide costing, analytics, and reporting to support collective bargaining and organizational planning
Maintain job and compensation data within HRIS systems

Benefits & Pension Programs

Administer employee benefits programs, including enrollments, changes, and terminations
Liaise with carriers, consultants, and vendors to resolve issues and ensure accurate coverage and service delivery
Support benefits plan design, renewals, and employee communications
Reconcile benefit invoices, support premium calculations, and monitor utilization trends
Recommend cost containment strategies and program improvements
Assist with pension administration and ensure alignment with applicable requirements (e.g., OMERS)

Disability, WSIB & Leave Management

Coordinate and administer WSIB, LTD, and sick leave disability cases
Manage complex and escalated disability cases, ensuring compliance with legislation, collective agreements, and policies
Liaise with employees, managers, insurers, and external providers to support return-to-work and accommodation plans
Maintain documentation, track claims, and monitor associated costs and trends
Prepare required documentation (e.g., WSIB forms) and ensure timely reporting and follow-up

Duties and Responsibilities Cont'd

Policy, Programs & Continuous Improvement

Develop, maintain, and update policies, procedures, and program documentation
Identify opportunities to improve processes, service delivery, and program effectiveness
Support audits, projects, and strategic Total Rewards initiatives
Contribute to the development and implementation of Total Rewards strategies

Data, Reporting & Analytics

Compile, analyze, and interpret data related to compensation, benefits, and disability programs
Prepare regular and ad hoc reports (e.g., claims trends, absenteeism, benefits utilization)
Develop insights and recommendations to support decision-making and continuous improvement
Ensure data accuracy and integrity across HRIS and related systems

Employee & Stakeholder Support

Respond to employee and manager inquiries related to Total Rewards programs, including benefits, compensation, and leave
Provide guidance on policies, processes, and documentation requirements
Collaborate with HR Business Partners, Payroll, Finance, and external stakeholders to resolve issues
Provide expert advice on complex Total Rewards matters and escalate issues as appropriate
Participate in cross-functional initiatives, committees, and projects

Education and Experience

University degree in Human Resources, Business Administration, or related field
Equivalent combination of education and experience may be considered
4–6 years of progressive experience in Total Rewards, including compensation, benefits administration, and disability management
Experience in a unionized and/or public sector environment preferred

Required Skills/Knowledge

Strong knowledge of compensation, job evaluation, and benefits principles
Working knowledge of disability management, WSIB, and applicable legislation (ESA, OHSA, Human Rights)
Strong analytical and problem-solving skills with advanced Excel capabilities
Experience with HRIS systems (e.g., SAP, Parklane)
Ability to manage complex, sensitive, and confidential matters with sound judgment
Strong organizational skills with the ability to manage competing priorities
Effective communication, stakeholder management, and customer service skills
Ability to identify trends and provide data-driven recommendations

Leadership Competencies

Builds people and culture
Cultivates open communication
Demonstrates personal leadership
Navigates and leads through complexity and change
Shapes the future

Attention Internal Candidates: All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the City’s Careers Page.

We thank all candidates for their interest, however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.

Position Summary

Key Duties and Responsibilities

Duties and Responsibilities Cont'd

Education and Experience

Required Skills/Knowledge

Leadership Competencies

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