The Momme Clinic is a family-focused wellness space providing holistic care for women, children, and families. Our mission is to provide compassionate, comprehensive support through every stage of motherhood and beyond. We are seeking an experienced, organized and personable Clinic Administrator to join our busy multidisciplinary medical clinic in Hamilton.
About the Role: The Clinic Administrator is responsible for the smooth day-to-day operation of the clinic and works closely with physicians, allied-health practitioners, patients and administrative staff. This is a hands-on position that requires someone who is highly organized, dependable, comfortable working independently and able to manage a variety of responsibilities in a busy healthcare environment.
Responsibilities:
- Oversee the day-to-day administrative operation of the clinic
- Manage reception and provide excellent patient service
- Schedule and coordinate appointments for physicians and allied-health practitioners
- Coordinate practitioner schedules and clinic rooms
- Assist with patient triage and direct patients to the appropriate service or provider
- Answer telephone calls, emails and patient inquiries
- Maintain accurate patient and clinic records
- Order and monitor office and medical supplies
- Troubleshoot day-to-day operational issues and take initiative to resolve them
- Help maintain a professional, welcoming and organized clinic environment
- Support the owner and healthcare providers with administrative projects and new initiatives as the clinic continues to grow
Qualifications:
- Previous experience in a medical office, healthcare administration or clinic environment
- Previous supervisory or senior administrative experience is an asset
- Experience with Jane App and EMR systems. Medical billing is an asset
- Excellent organizational and time-management skills
- Strong computer skills
- Excellent written and verbal communication skills
- Strong interpersonal and patient-service skills
- Ability to maintain confidentiality and handle sensitive patient information
- Strong problem-solving and multitasking abilities
- Ability to work independently and prioritize competing demands
- Professional, dependable and approachable
- A passion for women’s health, family wellness, or holistic care is an asset.
We are looking for someone who takes pride in their work and is able to see what needs to be done without always being asked.
The successful candidate will be comfortable wearing many hats and moving between reception, scheduling, administrative work, practitioner support and problem-solving throughout the day.
Because this is a busy multidisciplinary clinic, flexibility, initiative and the ability to remain calm and organized when things don’t go according to plan are essential.
We are looking for someone who will become a reliable and valued part of our clinic team and take pride in helping the clinic run smoothly.
What we offer
- Full-time, permanent position
- Competitive hourly compensation based on experience
- A friendly, collaborative multidisciplinary healthcare environment
- Opportunity to work with physicians and a variety of allied-health professionals
- A varied role with autonomy and responsibility
How to apply
Please submit your resume through Indeed along with a brief cover letter outlining your relevant medical administration or clinic experience.
We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.
Pay: $20.00-$25.00 per hour
Benefits:
Experience:
- Clinic Administration: 1 year (required)
Work Location: In person
