McDonald Nissan is looking for a Service Advisor to join their service department!
At McDonald Nissan we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to our success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealerships throughout the years.
Benefits
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Health & Dental Insurance
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Life Insurance
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Paid Training
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Paid Vacation
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Company Holidays
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Employee Discounts
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Satisfaction scores at or above company standards
Reinforce company policies and adhere to company standards
Compliance with applicable laws and regulations
