We are a growing construction company seeking a capable, hands-on leader for our Service and Installation operations. This is a broad and autonomous role that requires someone who can effectively run the day-to-day operations while providing strong leadership to the technical team.
This is not a traditional office-based project management position. You will be a true player-coach managing installation projects and service work, maintaining strong customer relationships, staying on top of billing and administration, and on occasion getting out to job sites to inspect work, support the crew, and ensure safety standards are met.
Key Responsibilities
- Lead, schedule, and directly supervise the installation and service technicians.
- Manage all installation projects and service calls from start to completion.
- Serve as the primary point of contact for customers, delivering clear and professional communication.
- Handle scheduling, work orders, billing, and job documentation in a timely and accurate manner.
- Prioritize urgent service calls while maintaining progress on scheduled installation work.
- Conduct site visits to inspect quality, perform safety assessments, and provide on-site direction when needed.
- Drive operational performance, improve processes, and support the growth of the business.
What We’re Looking For
- Minimum 10 years of experience in construction or a related trades environment, with strong people leadership experience.
- A true “doer” with a hands-on mentality someone who is comfortable getting out on site and supporting the team when required.
- Excellent customer service and communication skills; able to build trust with clients.
- Highly self-disciplined and organized with the ability to work autonomously and stay organized.
- Strong ability to prioritize effectively and manage urgent versus important work.
- Experience managing both installation projects and service work (experience with doors or hardware is an asset).
- A proactive, driven individual who shows up ready to work and takes full ownership of results.
- A strong commitment to safety and leading by example in the field.
Why Join Us
This role offers the opportunity to take full ownership of a key part of our operations and make a visible impact. You will have the autonomy to run your area while being supported by a solid company behind you. As the business grows, you will play a central role in building the team and expanding the business.
If you are a motivated leader who enjoys variety, takes pride in getting things done, and wants to grow with a growing company, we encourage you to apply confidentially.
Pay: $48,767.50-$86,542.00 per year
Work Location: In person
