Overview
We are seeking a motivated and enthusiastic FOH Supervisor-Trainee to join our dynamic restaurant team. This entry-level leadership role offers an excellent opportunity for individuals interested in advancing their career within the food service and hospitality industry. The ideal candidate will possess and ready to learn a passion for customer service, food industry knowledge, and leadership potential. As a FOH Supervisor-Trainee, you will be mentored to develop supervisory skills while gaining hands-on experience in restaurant operations, food handling, and team management.
Duties
Specific Responsibilities, including but not limited to:
- Support your teammates at all times and contribute to the success of the team.
- Responsible for ensuring all our customers receive the highest level of customer service and have an amazing Wing'n it experience every time they visit!
- Consistent and organized.
- Responsible for opening and closing/crossover duties depending on your shifts
- Keep up to date on Wing'n It specials, practices and communication with managers.
- Responsible for ensuring every item served is to Wing'n It brand standards of quality and specification.
- Upselling and meeting team targets to ensure the best customer experience.
- Helping to maintain takeout and delivery excellence.
- Creative freedom encouraged for menu items and merch.
- Make it your personal mission to get the job done right while remembering that work should be FUN!
What We’re Looking For
Specific Job Requirements:
- Must be available weekends.
- Open availability preferred.
- Thrive in a team setting.
- Provide amazing quality of service to all our customers.
- Responsible serving certificate.
- Experience preparing alcoholic and non-alcoholic beverages.
- Killer eye for detail.
- Think on your feet, embrace change, and roll with the punches.
- You’re crazy reliable.
- Strong knowledge of food safety.
- Effective communication and people skills and can work with anyone at any time.
- Enthusiasm, passion, and a knack for spreading that energy throughout the building.
- AND you must be awesome!
Skills
- Previous experience or familiarity with food service, restaurant management, or hospitality environments preferred
- Strong customer service skills with a friendly, professional demeanor
- Leadership qualities with an interest in supervising or managing teams
- Knowledge of food safety standards and proper food handling procedures
- Excellent communication skills and the ability to work effectively within a team
- Ability to manage multiple tasks efficiently in a fast-paced environment
- Demonstrated ability to lead by example, motivate team members, and foster a positive work environment
This role provides valuable training in restaurant management, customer service excellence, and leadership development within the vibrant food industry. We welcome candidates eager to grow their skills and advance their careers in hospitality.
Pay: $16.50-$18.00 per hour
Benefits:
Experience:
- Serving: 2 years (required)
- Supervising: 1 year (preferred)
Work Location: In person
