Real Estate Operations Support - Part Time
This position is for the weekly Sunday 9-5 Shift (8 hours weekly)
As a Real Estate Operations Support, you will be the face and voice of our organization at our Cambridge and/or Kitchener location. This team member will provide unwavering support to our Sales team while cultivating a genuinely memorable experience for our clients.
You will strive for quality, not quantity.
What You Do:
- Success in this role is receiving satisfaction and fulfillment by supporting our Sales team
- Value add will come from coordinating the entire real estate listing process, arranging staging appointments, and gathering feedback
- Greet clients at reception and assist with various requests, including receiving deposit information
- Answer phones and provide a memorable experience to our clients
- Arrange showings for each property and confirm with clients and Sales Representatives
- Draft listings on applicable Real Estate Boards
- Email agent’s codes for Lockboxes
- Process transactions and offers as needed by managing the deals box
- Scan/Organize documents while ensuring the data submitted is complete with all necessary information and all required signatures
- Support and coordinate with our Marketing team for each listing
- List and enter information into our Client Relationship Management (CRM) system
- Communicate with Sales Representatives for missing information, confirm deadlines, and ensure our internal team understands the process
- Verify the submitted data is complete with all necessary information and required signatures
- Coordinate real estate listing process, which may include but is not limited to:
- Arrange staging appointments and feedback
- Arrange photographer
- Arrange sign installation
- Follow-up/communication with Sales Representatives for missing information, confirm deadlines, etc.
- Support marketing for each listing
- Highlighting features of the property; creating written descriptions
- Creating Feature Sheets for each property (excluding luxury)
- Record/Input listing paperwork into all relevant systems and Real Estate Boards
- Maintain detailed records of listing status (coming soon, listing expiry dates, open houses, etc.)
- Listing information into our Client Relationship Management (CRM) system (HubSpot)
How you add value:
- Flexibility by adapting to shifting demands
- The willingness to learn new programs, and a desire to want to do more
- Ability to work collaboratively within a small team and handle conflicting priorities from various stakeholders
- Will organize and prioritize tasks based on deadlines while working in a fast-paced environment
- You live and breathe a customer-first mindset
- You are Humble, Hungry, and Smart.
Job Type: Part-time
Pay: $18.00-$19.00 per hour
Ability to commute/relocate:
- Cambridge, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative experience: 1 year (preferred)
Work Location: In person
