Title: Food and Beverage Manager
Reports To: Assistant General Manager & COO
The Food & Beverage Manager is responsible for planning and managing the Ontario Racquet Club’s Food and Beverage operations to facilitate the delivery of high quality food and beverages and exceptional customer service in collaboration with the Executive Chef. . This includes coordinating all Food and Beverage activities, shipping and receiving, supplies and compliance with all health regulations and general troubleshooting. The Food & Beverage Manager will also be responsible for all safety requirements related to the Club facilities and assets, and for the effective implementation of policy and procedures. Other duties will be assigned as necessary.
Core Competencies
- Member Focus
- Communication
- Team Work
- Quality Orientation
- Time Management
- Adaptability / Flexibility
- Creative and Innovative Thinking
- Decision Making and Judgment
- Planning and Organizing
- Accountability and Dependability
- Leadership
- Coaching and Mentoring
- Staff Management
- Enforcing Laws, Rules and Regulations
Job Duties
- Manages the administration of the Food and Beverage department and procedures in order to ensure departmental effectiveness and efficiency.
- Verifies and works to ensure a high standard of food and beverage quality and excellent customer services throughout the department.
- Collaborates with the Executive Chef on restaurant operations, service, events and menus
- Books and executes events.
- Manages Food and Beverage staff - includes hiring, scheduling, organizing, training, directing, and evaluating work performance.
- Oversees staffing for F&B operations
- Engages in regular coaching, performance management, and formal discipline as necessary.
- Oversees the completion of all payroll time-sheets for the department using a time and attendance program.
- Forecasts resources required to achieve objectives; approves and monitors expenditures within approved budget.
- Stays abreast of current trends and developments in Food and Beverage industry.
- Attends executive team meetings
- Ensures the office facilities are in compliance with safety regulations, such as local fire codes, handicap access, other laws.
- Communicates the organization's safety policies in accordance with applicable federal safety standards and local laws.
- Collaborates with inventory planning personnel to minimize shortages and improve inventory holdings.
- Monitors inbound/outbound shipping and receiving.
- Performs other duties as required.
Requirements
- Post secondary degree/diploma in a relevant discipline.
- 3+ years of direct work experience in a Food and Beverage management capacity. - Previous Club experience is an asset
- Advanced knowledge of computer applications, including but not limited to Microsoft Office, inventory control and POS systems. (Silverware)
- Smart Serve certified
- Excellent communication, interpersonal, supervisory and leadership skills.
- Ability to foster effective working relationships with peers, members, subordinates, tenants, clients, government officials and other external contacts.
- Ability to function independently and under pressure and ability to manage various projects at the same time.
- Strong planning, organizational, analytical and administrative skills.
- Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items.
- Knowledge of local and federal regulations and ordinances
- Good financial and business awareness.
- Strong written and verbal skills to communicate with all levels of the organization and its executive team.
- Strong customer service orientation.
Established in 1975, ORC is one of Canada’s largest and most established private family sports clubs. We're a multi-sport, multipurpose family-friendly facility located on the border of Oakville and Mississauga.
Ontario Racquet Club is committed to providing a barrier-free environment for all stakeholders including our clients/customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act(2005), and its associated standards and regulations.
Ontario Racquet Club understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization's compliance by incorporating accessibility legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.
Providing an accessible and barrier-free environment is a shared effort, and as an organization, Ontario Racquet Club is committed to working with the necessary parties to make accessibility for all a reality.
Job Type: Full-time
Pay: $70,000.00-$80,000.00 per year
Work Location: In person
