Job Overview
We are seeking a dynamic and results-driven B2B Account Manager (Software Products and Services) to join our team. In this role, you will be responsible for developing and maintaining strong relationships with business clients, identifying new sales opportunities, and driving growth through strategic account management. The ideal candidate will possess excellent communication skills, a deep understanding of B2B sales processes, and the ability to lead initiatives that enhance client satisfaction and retention. This position offers an exciting opportunity to contribute to our company's expansion while showcasing your negotiation and business development expertise.
Responsibilities
- Build and nurture long-term relationships with existing clients, ensuring high levels of customer satisfaction and retention.
- Identify and pursue new business opportunities through prospecting, networking, and market analysis.
- Lead negotiations to secure contracts that align with company goals while meeting client needs.
- Develop tailored solutions for clients by understanding their business challenges and objectives.
- Collaborate with internal teams such as marketing, sales, and product development to deliver value-added services.
- Manage client accounts using Salesforce or similar CRM tools to track interactions, sales pipelines, and account activity.
- Analyze market trends and client data to inform strategic planning and business development efforts.
- Prepare proposals, presentations, and reports for clients and internal stakeholders.
- Lead cross-functional initiatives to improve service delivery, operational efficiency, and client engagement.
Requirements
- Proven experience in B2B sales, account management, or business development roles.
- Strong negotiation skills with a track record of closing complex deals.
- Excellent communication and interpersonal skills to effectively engage with diverse clients and internal teams.
- Demonstrated ability to analyze data, market trends, and customer feedback to inform strategic decisions.
- Familiarity with Salesforce or similar CRM platforms for managing client relationships.
- Business development experience with a focus on expanding existing accounts and acquiring new clients.
- Leadership qualities with the ability to influence stakeholders at all levels within an organization.
- Marketing knowledge is a plus for developing targeted outreach strategies.
This role is ideal for proactive professionals eager to leverage their sales expertise in a collaborative environment dedicated to growth and excellence in client service.
Pay: $41,091.52-$107,799.00 per year
Benefits:
Work Location: In person
