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Join one of Canada's leading risk mitigation and investigation organizations.
Xpera delivers innovative solutions across investigations, emergency response, security services, staffing, labour dispute management, and operational support services nationwide. Our team thrives in fast-paced environments where adaptability, accountability, and teamwork are essential.
We are seeking an Operations Support Administrator to join our growing team in Kitchener.
This role is ideal for someone who enjoys organizing complex information, solving problems, supporting operational teams, and contributing to business success behind the scenes.
What You'll Do
- Support daily operational and administrative activities
- Maintain accurate files, databases, and records
- Coordinate recruitment and onboarding activities
- Assist with scheduling and timesheet reconciliation
- Generate reports and assist with invoicing processes
- Maintain client records and operational documentation
- Process operational expenses and supporting documentation
- Assist with special projects and process improvements
- Support managers and field operations teams as required
What We're Looking For
- High school diploma or equivalent
- Intermediate Microsoft Office skills
- Exceptional attention to detail
- Strong communication and interpersonal skills
- Ability to manage multiple priorities simultaneously
- Strong organizational and time management skills
- Comfortable learning new software systems quickly
- Professional and discreet when handling confidential information
Assets
- Post-secondary education
- Administrative, operations coordination, scheduling, staffing, recruiting, or project support experience
- Experience working in dynamic or operational environments
What Success Looks Like
Within your first 90 days, you'll develop the knowledge and confidence to independently manage core operational processes including scheduling reviews, client file administration, invoicing support, expense processing, and cross-functional operational coordination.
Why Join Xpera?
- Stable full-time hours
- National organization with growth opportunities
- Collaborative team environment
- Exposure to diverse operational projects
- Meaningful work supporting critical client operations across Canada
Important to Know
Xpera operates in environments that can be highly dynamic. While regular business hours are standard, operational demands occasionally require flexibility and responsiveness. The ideal candidate embraces change, adapts quickly, and enjoys contributing wherever the team needs support most.
#ESMEAST
