Doro Inc. is seeking an experienced, reliable, and detail-oriented Office Administrator to support customer service, order processing, QuickBooks Online administration, shipping/logistics coordination, and day-to-day office operations.
This is a full-time, permanent position. We are looking for someone seeking long-term employment who takes ownership of their work, communicates professionally, and thrives in a fast-paced environment.
Required Experience (Please Apply Only If You Meet These Requirements)
- Minimum 1 year hands-on experience using QuickBooks Online
- Experience creating estimates, purchase orders, invoices, and bills in QuickBooks Online
- Experience shipping with FedEx, UPS, Purolator, and/or freight carriers
- Customer service and order processing experience
- Strong English verbal and written communication skills
- Strong attention to detail and organizational skills
Key Responsibilities
- Answer and direct incoming phone calls
- Process customer orders accurately and efficiently
- Create estimates, purchase orders, invoices, and bills in QuickBooks Online
- Coordinate shipments using FedEx, UPS, Purolator, and freight carriers
- Obtain shipping quotes and compare rates
- Schedule pickups and monitor deliveries
- Communicate with customers, suppliers, vendors, and carriers
- Maintain accurate records and documentation
- Assist with inventory tracking, shipping, and receiving
- Support daily office and administrative operations
What We're Looking For
- Reliable, punctual, and professional
- Comfortable managing multiple priorities
- Strong problem-solving skills
- Seeking a long-term career opportunity
- Able to work independently with minimal supervision
Preferred Experience
- Inventory management
- Freight coordination
- Credit card reconciliation
- Canva experience
Schedule
Monday–Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:00 PM
No evenings or weekends.
Application Process
Shortlisted candidates will be invited to participate in a practical skills assessment as part of the interview process. The assessment will include QuickBooks Online and Microsoft Excel tasks relevant to the responsibilities of this position.
Only candidates selected for an interview will be contacted.
Pay: $21.00 per hour
Benefits:
Application question(s):
- Have you personally created invoices, estimates, purchase orders, and bills in QuickBooks Online?
- Which carriers have you used? (FedEx / UPS / Purolator / Freight)
Experience:
- QuickBooks: 1 year (required)
Work Location: In person
