Full-Time Dental Receptionist
Position Overview
We are seeking an experienced and highly organized Dental Receptionist to join our growing dental practice. The ideal candidate will have strong knowledge of dental insurance processing, patient scheduling, and front office operations. This position plays a vital role in ensuring an exceptional patient experience while maintaining efficient administrative workflows.
Schedule
- Monday: 8:00 AM – 5:30 PM
- Tuesday: 8:00 AM – 7:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 1:30 PM
- One Saturday per month: 8:00 AM – 1:30 PM
- When scheduled to work the Saturday shift, the employee will have that Friday off.
Responsibilities
- Greet patients and provide outstanding customer service.
- Check patients in and out efficiently and professionally.
- Schedule, confirm, and coordinate patient appointments.
- Verify dental insurance benefits and eligibility.
- Prepare and submit insurance claims and predeterminations.
- Follow up on outstanding claims and insurance inquiries.
- Audit patient insurance balances to ensure accuracy.
- Provide treatment estimates and discuss financial responsibilities with patients prior to appointments.
- Maintain accurate patient records and documentation.
- Assist with recall and patient retention efforts.
- Communicate effectively with patients, providers, and insurance companies.
Qualifications
- Previous dental front office/reception experience required.
- Experience submitting insurance claims and predeterminations.
- Strong understanding of dental insurance plans, benefits, and billing procedures.
- Ability to audit insurance balances and provide accurate treatment estimates.
- Excellent communication, organizational, and multitasking skills.
- Professional appearance and positive attitude.
- Strong attention to detail and commitment to patient care.
- Experience with Tracker and RecallMax is a plus.
What We Offer
- Competitive pay based on experience.
- Supportive and team-oriented work environment.
- Paid holidays
If you are an experienced dental receptionist who is passionate about patient care and thrives in a fast-paced dental office, we would love to hear from you.
To Apply: Please submit your resume and relevant experience for consideration.
Job Types: Full-time, Permanent
Pay: $24.00-$28.00 per hour
Application question(s):
- Experience with Tracker? and Recall Max?
- Experience with sending Dental claims and estimates, and following up with Dental Insurance companies on Dental Estimates?
Experience:
- Dental receptionist: 2 years (required)
Work Location: In person
