Millions look to us to progress their careers. We look to you.
Global, inclusive and innovative - welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work.
We work with leading organisations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year. Our diverse, connected community collaborates to create results for clients and opportunities for our people to learn, grow and make an impact.
At AMS, we look for people who bring more than experience, and we welcome different perspectives and ways of thinking.
Purpose and Position in Organisation
The Senior Recruiter will support client hiring managers with filling their vacancies to target start dates, ensuring all quality thresholds and SLA/KPIs are met. They will deliver excellent recruitment services to the client in line with agreed service levels, acting as the custodian of candidate quality and the hiring manager experience, working in conjunction with colleagues in teams such as Sourcing and Administration. Senior Recruiters will be aligned to high-touch client business units or stakeholder groups that require additional attention. This may involve more rounds of interviews, more data/insight-led consultation, more complex offer negotiation, intricate reward structures, or interfacing with more senior hiring managers. They will follow a high-touch workflow, investing more time at each stage of the recruitment process than a Recruiter.
Reports to
Team Leader or Manager - Client Services
People Manager
- Build and maintain trusted relationships with senior hiring managers and business stakeholders.
- Provide end-to-end recruitment consulting, offering market insights, recruitment expertise, and strategic hiring advice.
- Lead discussions on attraction and sourcing strategies aligned with hiring needs and market conditions.
- Advise hiring managers on realistic talent availability, skill requirements, and hiring expectations.
- Facilitate demand planning discussions and proactively manage future hiring needs.
- Own and manage the full recruitment lifecycle, ensuring delivery against agreed SLAs and contractual obligations.
- Lead vacancy intake/kick-off meetings with hiring managers and sourcing teams to define hiring plans, timelines, DE&I requirements, compensation, and selection processes.
- Partner with sourcing teams to identify, assess, and shortlist high-quality candidates.
- Deliver a positive candidate experience from initial engagement through onboarding.
- Support hiring managers with candidate selection, offer recommendations, and complex offer negotiations.
- Develop proactive talent pipelines and talent pools to support future workforce requirements.
- Support assessment center planning and execution when required.
- Partner closely with Sourcing, Administration, and other recruitment support teams to ensure seamless service delivery.
- Monitor recruitment funnel metrics and identify bottlenecks to improve hiring outcomes.
- Coach and mentor recruiters, sourcers, and recruitment coordinators on best practices and client expectations.
- Participate in recruitment projects and continuous improvement initiatives across the business.
- Ensure candidate and requisition data is maintained accurately and updated in ATS and client systems.
- Monitor compliance with employment legislation, diversity requirements, data privacy, and recruitment policies.
- Identify and escalate recruitment risks, compliance concerns, and scope creep where appropriate.
- Support contractual compliance and risk management requirements.
- Recommend process improvements and operational efficiencies to enhance recruitment delivery.
- Extensive experience managing full-cycle recruitment across multiple functions and business areas.
- Strong understanding of sourcing strategies, talent attraction, workforce planning, and candidate assessment.
- Experience building talent pipelines and managing passive candidate engagement.
- Ability to influence and advise senior leaders, hiring managers, and business stakeholders.
- Strong consultative approach with the ability to challenge and guide hiring decisions using market intelligence.
- Exceptional relationship-building and client management skills.
- Ability to analyze recruitment metrics, funnel performance, and hiring trends.
- Experience using data to identify bottlenecks and improve recruitment outcomes.
- Strong reporting and workforce planning capabilities.
- Experience mentoring recruiters, sourcers, and recruitment support teams.
- Ability to share best practices and drive team performance improvements.
- Strong collaboration and cross-functional partnership skills.
- Proficiency with ATS platforms (e.g., Workday, Taleo, SuccessFactors, Greenhouse, or similar).
- Experience maintaining recruitment data integrity and compliance across multiple systems.
- Strong understanding of recruitment technologies and reporting tools.
- Knowledge of employment legislation, DE&I principles, data privacy requirements, and recruitment compliance standards.
- Ability to identify recruitment risks and implement mitigation strategies.
- Experience working within complex, high-volume, or highly regulated environments is an asset.
- Strategic thinking and problem-solving.
- Strong communication and presentation skills.
- Negotiation and offer management.
- Project management and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Customer-focused with a commitment to delivering an exceptional candidate and hiring manager experience.
Why AMS?
At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.
We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It’s our world but you can do it your way.
We offer
- Growth and development focused on your strengths
- A team that values being Passionate, Bold, and Authentic
- Supportive communities such as our Employee Resource Groups (ERGs)
- Volunteer day - you get one additional paid day off each year to volunteer for a cause that matters to you
- We are committed to pay transparency and fairness. For this role, the initial expected remuneration for CAD is 76K - 100K plus applicable benefits.
Benefits in Canada: Supplemental Medical/Dental/Vision, Life, Disability, RRSP/DPSP, Paid Holidays/Vacation/Sick Time, Paid Parental Leave, Performance Bonus
- Details may vary slightly depending on your location, local labour law, etc.
Our culture of inclusion and belonging.
We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out via email [email protected] or make a member of our Talent Acquisition team aware at any time.
Hit the Apply now button to get your journey started!
