About Us
Mallard Medical Clinic is a modern, patient-focused family medicine clinic in North York committed to providing compassionate, high-quality healthcare. We are seeking an experienced Medical Receptionist to join our growing team.
Responsibilities
- Greet patients in a professional and friendly manner.
- Register new patients and update patient demographics.
- Schedule, reschedule, and confirm appointments.
- Answer and direct incoming phone calls.
- Manage physician schedules and daily workflow.
- Process referrals, requisitions, and incoming/outgoing faxes.
- Scan, upload, and organize patient documents within the EMR.
- Verify OHIP eligibility and patient information.
- Handle billing inquiries and collect non-OHIP fees when required.
- Maintain patient confidentiality and comply with PHIPA regulations.
- Assist with general administrative duties to ensure smooth clinic operations.
Qualifications
- Minimum 2 years of experience working as a medical receptionist in a family medicine or walk-in clinic.
- Excellent working knowledge of OSCAR EMR (required).
- Strong understanding of medical office workflows.
- Excellent communication and customer service skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Proficient with Microsoft Office (Outlook, Word, Excel).
- Reliable, punctual, and detail-oriented.
- Ability to work independently and as part of a team.
- Fluency in Tagalog is a strong asset.
- Experience with Ontario Health Insurance (OHIP) eligibility verification and referrals is an asset.
Schedule
- Part-time (approximately 16–30 hours per week)
- Must be available to work evenings and weekends as required.
What We Offer
- Competitive hourly wage (based on experience)
- Supportive and respectful work environment
- Modern, fully computerized clinic using OSCAR EMR
- Opportunity to grow with a new and expanding family practice
How to Apply
Please submit your resume along with a brief cover letter outlining your medical reception experience and familiarity with OSCAR EMR.
Only candidates selected for an interview will be contacted.
Pay: $17.20-$24.52 per hour
Application question(s):
- How many years of experience do you have using OSCAR EMR?
- Are you legally authorized to work in Canada?
- Are you fluent in Tagalog?
Experience:
- receptionist: 2 years (preferred)
Work Location: In person
