Are you outgoing, organized, and passionate about hospitality and sales? We're looking for a motivated Sales & Administrative Support Coordinator to join our growing team.
This is a unique role that combines administration, VIP concierge services, reservations, sales, and event operations. You'll be the first point of contact for guests looking to experience Toronto's premier nightlife destination while supporting our day-to-day office operations.
What You'll Do
- Answer incoming phone calls and respond to email inquiries professionally.
- Provide guests with accurate information regarding VIP tables, bottle service, events, pricing, and reservations.
- Cold call potential clients and follow up on previous inquiries to generate new business.
- Build relationships with clients and provide exceptional customer service from inquiry through arrival.
- Coordinate VIP reservations and assist guests with planning special occasions.
- Process deposits and reservation payments.
- Maintain organized reservation records and client databases.
- Follow up with prospective guests to maximize bookings and sales.
- Assist with administrative tasks including filing, data entry, scheduling, and office organization.
- Communicate with management regarding reservations, guest requests, and special accommodations.
- Support event operations on Saturdays when required, assisting with guest experience and VIP arrivals.
- Work closely with the operations, VIP, and hospitality teams to ensure a seamless guest experience.
How to Apply
Interested candidates are invited to submit their resume to [email protected].
Applicants may also include a recent professional photo with their application. Providing a photo is voluntary and is used only to assist with the interview and venue security process. It is not used to determine employment eligibility or hiring decisions.
Please note that all interviews are conducted in person, and this position requires in-person work at our Toronto Event Centre location. Remote work is not available.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Pay: $39,262.02-$63,045.18 per year
Work Location: In person
