Role: The School Sport Program Instructor will be responsible for the customer experience, evaluation, leadership, organization, and planning of our school programs.
Reports to: Manager of Children’s Programs
Available Hours: Should have availability for Weekdays
- Free facility access based on hours worked plus a variety of free and discounted programs & services.
- Employee recognition program.
- Annual staff events including BBQs, Corporate Challenge, December holiday party and many more.
- Free parking and close to transit with a C-train and bus stop steps away.
Customer Service Excellence:
- Communicate all pertinent information (program changes, child behavior concerns, accidents and injuries) to the teacher of the participant in a positive and professional manner
- Communicate and collaborate with co-workers to provide an engaging and well-organized program
- Ensure concerns are brought forward to Children’s Program Manager in a timely, professional manner.
Evaluation
- Provide constructive feedback and recommendations to assist with the improvement of school programs
Leadership
- Be a spokesperson for MNP Community & Sport Centre and positively present yourself by leading participants in effective and well-planned classes
- Supervise students through all parts of the program to ensure their safety
- Respond to emergencies utilizing training and MNP Community & Sport Centre Policies and Procedures
Organizing and Planning
- Develop quality programming for school programs in accordance with school objectives and themes.
- Set-up and take-down of equipment, including cleaning when required.
- Fill out accident/incident reports when required and submit them to the Children’s Program Manger immediately following the situation.
- Be aware of any medical conditions within the school group through conversation with the teacher.
- Respect and maintain equipment and supplies and encourage students to do the same.
- Report losses or damages to the Children’s Program Manager.
- Respond to email communications regarding instructor scheduling as soon as possible.
Training
- Attending in-services, meetings and training as required.
Education:
- Program-specific training and experience
- CPR C/AED (recertified within two years) and Standard First Aid (recertified within 2 years– required before employment can commence
- Sport Specific Coaching Certifications is considered an asset.
- Either in possession of or working towards attaining a degree – preference may be given to Physical Education, Human Kinetics or Kinesiology related programs.
- Police Information Clearance with Vulnerable Sector Search
Qualifications:
- Preference may be given to candidates with previous instructor experience.
- Willingness to learn from other team members and pursue higher levels of certification is required.
- High energy level with excellent organizational and time management skills
- Must work effectively with all customers in a courteous, efficient and professional manner.
Our Commitment to Diversity, Equity, and Inclusion:
We value the uniqueness and perspectives of all employees and are committed to diversity, equity and inclusion initiatives to create a feeling of belonging for all of our team members at MNP Community & Sport Centre. We welcome and encourage applications from all qualified candidates. MNP Community & Sport Centre provides support in its recruitment process to candidates with disabilities; including accommodation, that takes into account candidates’ accessibility needs. Please connect with our Human Resources team if you require accommodation within the recruitment process.
All candidates applying to MNP Community & Sport Centre must have legal authorization to work in Canada with no restrictions.
While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
