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Job Summary
Hands on position which deals with assisting the management of the Front Office and Housekeeping, ensuring all guest needs are met or exceeded. Maintains quality and consistency throughout all guest service aspects and ensures all of the staff are qualified and trained appropriately.
Job Title: Rooms Supervisor
Reports To: Front Office Manager
Department: Front Office
Position Type: Replacement
The Salary Range for the position will be CA$ 52,000 - 55,000
Qualifications
- Minimum of one (1) year hotel experience
- Post-secondary degree in hospitality or Tourism
- Energetic and outgoing, with a positive attitude, driven to provide outstanding guest service.
- Familiarity with Canadian and provincial labor law.
- Ability to communicate effectively with all levels of guests, employees and management.
- Excellent organizational, computer, analytical, and problem-solving skills.
- Very strong oral and written communication skills.
- Ability to manage a collective bargaining agreement
Daily Tasks:
Hyatt Regency Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.