Welcome to Foss Group of Companies — Where Values Drive Everything, We Do
For over 60 years, the Foss Group of Companies has been a leader in the automotive industry, home to two trusted brands: Roy Foss and Foss National Leasing. Our success is driven by our incredible team. These are dedicated and passionate individuals who embody our core values daily, building a reputation for excellence in retail, fleet, service, and innovation.
At Foss Group of Companies, we are guided by five principles:
- Glad to be here – We show up with positivity and pride.
- Sweat the small stuff – Details matter, and we get them right.
- Show up for each other – We succeed as a team.
- Walk the talk – We lead by example.
- Set the standard – We raise the bar.
We are proud of the long-standing relationships we've built with our clients, customers, and our team members. When you join Foss Group of Companies, you're joining a company that leads with heart, acts with integrity, and invests in your growth. If you want a workplace where your impact is celebrated, you've found your next move.
Salary Range: $50,000- $60,000/yearly
About The Current Open Role
We are seeking for a highly organized, detail-oriented, and proactive Operations Administrator – Insurance & Accident Management to join our team. In this role, you will take ownership of the insurance renewal process and support accident management activities by collaborating with internal teams, brokers and vendors. The ideal candidate takes initiative, follows through on outstanding items, and is committed to ensuring insurance renewals are completed accurately and on time. Accuracy, accountability, and strong organizational skills are essential to success in this role.
This position offers a hybrid work arrangement, requiring in-office presence 2 to 3 days per week at our Markham office.
What We're Looking For
- Collaborate with internal teams, brokers and insurers to support insurance renewal and accident management activities.
- Manage monthly insurance renewals and ensure policies and related documentation are accurate and up to date.
- Review insurance documents, follow up on outstanding requirements, and resolve discrepancies.
- Support accident management processes, including claim tracking and communication with adjusters and repair facilities.
- Maintain accurate records and perform regular data audits to ensure information integrity.
- Respond to inquiries promptly and provide excellent service to internal and external stakeholders.
- Adapt to changing priorities in a fast-paced environment while meeting SLAs and turnaround times.
- Identify opportunities to improve processes and operational efficiency.
- Perform other related duties as assigned.
What You'll Bring
- Post-secondary education in Business Administration or equivalent experience.
- Experience in insurance administration, renewals, accident management, or related field is an asset.
- Knowledge of automotive insurance, fleet insurance, and claims processes is considered a strong asset.
- Strong organizational, time management, and multitasking skills.
- High attention to detail with the ability to identify and resolve discrepancies.
- Excellent communication and customer service skills.
- Proficiency in Microsoft Office; Salesforce or CRM experience is an asset.
- Adaptable, team-oriented, and able to thrive in a high-volume environment.
- Bilingualism (English/French) is an asset.
What We Offer:
- Competitive compensation and benefits package.
- Employee team building and social events.
- Learning and development programs for all team members.
- Growth potential within our organization.
- Employee discount programs.
- Foss purchase and service program.
- Employee referral and recognition programs.
Our Commitment to Equal Opportunity
At Foss Group of Companies, we are dedicated to creating a workplace where everyone feels welcome and has the opportunity to thrive. We believe that a diverse and inclusive team is not only our strength, but it also drives innovation and helps us better serve our customers and community.
We are proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, or disability. Our commitment to equal opportunity extends to all aspects of employment, including hiring, training, promotion, compensation, and benefits.
Foss Group of Companies is committed to providing an inclusive, accessible work environment. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
We are committed to fostering a culture of fairness, equity, and respect for every employee and applicant.
Should you have any questions or concerns, you can reach out to [email protected].
