Walmart Canada Marketplace is looking for a Senior Analyst, Seller Incubation & Onboarding to help accelerate the growth of our Marketplace seller ecosystem.
This role will own the seller journey from business development handoff through onboarding, launch and early-stage incubation, ensuring sellers can get live, build their assortment and begin generating sales as quickly as possible.
The Senior Analyst will act as a central point of coordination across sellers and internal teams, proactively identifying onboarding barriers, driving issues to resolution and creating scalable processes that reduce seller launch cycle time. This role will partner closely with Business Development, Walmart Fulfillment Services (WFS), Product, Technology, Operations and other cross-functional teams.
The ideal candidate is highly organized, data-driven and comfortable navigating complex processes while managing multiple sellers and priorities at once.
What You'll Do
Seller Onboarding & Launch
- Own a portfolio of newly committed Marketplace sellers from BD handoff through successful launch and early incubation .
- Build and manage onboarding plans with clear milestones, owners and timelines.
- Guide sellers through key onboarding requirements including account setup, item setup, catalog creation, integration, shipping configuration and operational readiness.
- Support sellers through Walmart Fulfillment Services (WFS) onboarding , where applicable, including coordination of inventory readiness and launch.
- Proactively identify sellers or SKUs that are stalled and drive the appropriate actions to get them live.
- Coordinate across internal teams to resolve technical, operational and process-related seller blockers.
Seller Incubation
- Support newly launched sellers through their initial incubation period to ensure they successfully transition from live to transacting and growing .
- Monitor early seller performance, including assortment, item health, inventory, fulfillment readiness and initial sales.
- Identify opportunities to improve seller readiness and accelerate time to first sale.
- Ensure sellers meet defined launch and incubation milestones before transitioning into the appropriate long-term management model.
Analytics & Performance Management
Develop and maintain reporting across the onboarding funnel, including:
Committed
- account created
Account created- active
Active- items live
Live- first sale
- WFS onboarding and inventory readiness
- Track onboarding cycle time, conversion rates, seller/SKU launch progress and key blockers.
- Identify recurring friction points and use data to recommend process improvements.
- Provide regular reporting and insights to Marketplace leadership on seller onboarding health, risks and opportunities.
Process Improvement & Scale
- Identify opportunities to automate, simplify and standardize seller onboarding.
- Develop playbooks, SOPs, seller communications and internal tools that enable the team to support a growing seller pipeline at scale.
- Partner with Product and Technology teams to identify systemic seller pain points and prioritize improvements.
- Help establish clear SLAs, escalation paths and ownership across the Marketplace onboarding ecosystem.
- Leverage AI and automation tools where appropriate to reduce manual work and improve the seller experience.
What You'll Bring
- Strong analytical and problem-solving skills with the ability to translate data into actions.
- Experience managing complex projects, processes or operational workflows with multiple stakeholders.
- Strong attention to detail and ability to manage a high volume of priorities simultaneously.
- Ability to identify root causes, navigate ambiguity and drive issues through to resolution.
- Strong communication skills and confidence working directly with external partners and cross-functional internal teams.
- Experience using data and reporting tools to measure performance and identify opportunities.
- A continuous-improvement mindset with an interest in automation, technology and scalable process design.
- Experience in eCommerce, Marketplace, retail, operations, seller/vendor management or onboarding is an asset.
What Success Looks Like
Success in this role means sellers are launching faster, experiencing fewer onboarding barriers and generating sales sooner .
Key measures of success may include:
- Reduced committed-to-live seller cycle time
- Reduced item setup and launch cycle time
- Increased percentage of committed sellers successfully launching
- Increased percentage of launched sellers generating their first sale
- Increased WFS onboarding and inventory readiness
- Reduction in aged/stalled sellers and SKUs
- Faster resolution of seller onboarding blockers
- Improved seller experience throughout onboarding and incubation
- Increased automation and reduced manual intervention across the onboarding journey
Ultimately, this role enables our Business Development team to spend more time acquiring and closing strategic sellers , while ensuring committed sellers have the dedicated support needed to successfully launch and grow on Walmart Canada Marketplace.
Qualifications
Minimum Qualifications
- Bachelor’s degree in Business, Commerce, Operations, Analytics, Supply Chain or a related field, or equivalent relevant experience.
- 3+ years of experience in eCommerce, Marketplace, operations, project management, account management, business development support or a related field .
- Strong project management and organizational skills, with demonstrated ability to manage multiple priorities, stakeholders and timelines simultaneously.
- Strong analytical and problem-solving skills, with the ability to use data to identify issues, uncover root causes and drive action.
- Experience managing cross-functional processes and coordinating across multiple teams to deliver outcomes.
- Strong written and verbal communication skills, including the ability to work directly with external sellers, suppliers or business partners.
- Demonstrated ability to navigate ambiguity, take ownership of problems and drive issues through to resolution.
- Proficiency with Excel and experience working with reporting, CRM or workflow management tools.
Preferred Qualifications
- Experience in eCommerce, online marketplaces, retail or seller/vendor operations .
- Experience supporting seller, supplier, merchant or customer onboarding and implementation .
- Understanding of eCommerce fundamentals including catalog/item setup, fulfillment, inventory, integrations and operational readiness.
- Experience with Salesforce, SQL, Looker, Tableau or similar analytics and reporting tools.
- Experience developing or improving SOPs, workflows, SLAs and scalable operational processes .
- Exposure to automation, AI or other tools used to improve operational efficiency.
- Demonstrated ability to influence cross-functional partners without direct authority.
- Comfortable operating in a fast-paced, high-growth environment where processes and priorities continue to evolve.
Ideal Candidate
You are a highly organized operator and problem solver who enjoys turning complexity into clear action. You are comfortable digging into the details to understand why a seller is stuck, while also identifying broader trends and process improvements that can prevent the same issue from happening again. You are proactive, data-driven and motivated by creating a faster, simpler experience for sellers
Leadership Expectations:
Respect the Individual:
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.
Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.
Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.
Acts with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.
Is consistently humble, self-aware, honest, and transparent.
Serve our Customers:
Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.
Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Strive for Excellence:
Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
The pay range for this position is $74,000.00 - $101,750.00. Pay will be determined based on relevant experience.
L’échelle salariale pour ce poste est de 74,000.00 à 101,750.00. La rémunération sera déterminée en fonction de l’expérience pertinente.
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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or older
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1940 ARGENTIA RD, MISSISSAUGA, ON L5N 1P9, Canada
