Crew
Employment
40 hours/week (5 days/week)
Compensation
- $23.00/hour
- 1.5× overtime pay after 40 hours per week
Responsibilities
- Greet customers and take orders
- Serve food and maintain dining areas
- Operate the POS and ordering system
- Perform core kitchen duties, including Dish, Prep, and Line
- Prepare ingredients and assist with food production
- Maintain cleanliness and food safety standards
- Follow Delightfull operating procedures
- Eligible to apply for the Lead position upon meeting internal performance standards
Lead
Employment
54 hours/week (6 days/week)
Compensation
- Annual Salary: $75,712
- 1% of total store sales (performance incentive)
Responsibilities
- Perform all Crew responsibilities
- Work across multiple stations, including Dish, Prep, and Line
- Support kitchen flow and maintain operational speed
- Assist Crew members during busy periods
- Help train and onboard new Crew members
- Identify and solve operational issues on the floor
- Maintain consistency in quality, speed, and execution
- Eligible to apply for the Store Head position upon meeting internal performance standards
Store Head
Employment
54 hours/week (6 days/week)
Compensation
- Annual Salary: $94,640
- 3% of total store sales (performance incentive)
Responsibilities
- Perform all Crew and Lead responsibilities
- Lead day-to-day store operations from the floor
- Maintain operational, quality, and service standards
- Coordinate workflow across both kitchen and front-of-house
- Coach and support Crew and Leads
- Make real-time operational decisions during service
- Resolve customer and operational issues immediately
- Take full responsibility for the store's daily execution
At Delightfull, moving into a higher position does not mean doing less hands-on work. It means being capable of taking on greater responsibility and a wider range of roles.
We are not looking for managers who simply supervise. We are looking for leaders who understand the operation better than anyone else and can execute at the highest level.
Even our Leads and Heads work alongside their teams during peak hours—preparing orders, serving customers, solving problems, and keeping operations running smoothly.
Promotion is not based on how well you manage from the sidelines. It is earned through speed, accuracy, problem-solving, and the ability to lead by example through consistent execution.
Pay: $75,712.00-$94,640.00 per year
Work Location: In person
