Your Opportunity:
This Admin Support position currently supports the Cardiology Clinic and Cardiology Diagnostics. However, there may be a requirement to support other outpatient clinics within the portfolio as required. As the Administrative Support IV you will work both collaboratively and independently with a multi-disciplinary team within the Outpatient Clinic. Following the clinic protocols for the provision of clerical and organization support to the Outpatient Clinics, you will perform a variety of administrative support duties including but not limited to: reception duties, receiving and processing referrals, organizing and scheduling patient appointments, file maintenance, data entry/review, template and waitlist management, clinic flow, and collaboration with a multidisciplinary team. As the Admin Support IV you will be self-directed; work under minimal supervision, have strong communication, professionalism and customer service skills; demonstrate independent decision-making, problem-solving skills; time management, confliction resolution, heights and weights, vitals and other clinical requirements, accurately collect & document information in a timely manner; be adaptable in an environment with constant interruptions and short timelines; show accountability and attention to detail; and demonstrate an enhanced ability to work effectively and collaboratively as part of a multi-disciplinary team in providing care to children and their families, many with complex medical problems.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
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Union: AUPE GSS
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Unit and Program: Cardiology Clinic
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Primary Location: Alberta Children's Hospital
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Location Details: As Per Location
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Multi-Site: Not Applicable
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FTE: 1.00
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Posting End Date: 20-JUL-2026
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Temporary Employee Class: Temp F/T Benefits
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Date Available: 30-JUL-2026
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Temporary End Date: 26-SEP-2027
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Hours per Shift: 7.75
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Length of Shift in weeks: 2
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Shifts per cycle: 10
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Shift Pattern: Days
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Days Off: Saturday/Sunday
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Minimum Salary: $28.49
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Maximum Salary: $34.62
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Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Completion of a Unit Clerk or Medical Office Assistant program including Medical Terminology. 1 year experience providing administrative support in an outpatient healthcare setting. Experience with booking appointments, electronic chart management, understanding of clinic workflow/processes, telephone etiquette and skills. Experience booking complex diagnostic testing. Experience using an electronic booking/scheduling system.
Preferred Qualifications:
3 years’ experience providing administrative support in an outpatient healthcare setting. 1 year experience booking complex medical appointments with multiple providers, and/or diagnostic testing, and/or multiple department combined scheduling. Experience with OR booking would be an asset. Experience working with children in an educational/healthcare, childcare or related setting. Experience with Connect Care including template building, slicer dicer, and reporting.
