Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service while efficiently managing administrative tasks. This role requires strong communication skills, proficiency with office software, and the ability to handle multiple responsibilities in a fast-paced environment. Experience with medical or dental offices, QuickBooks, and Microsoft Office is highly desirable. The successful candidate will contribute to maintaining a welcoming atmosphere and ensuring smooth daily operations.
Responsibilities
- Greet visitors and clients in a courteous and professional manner at the front desk
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments and maintain calendars using Google Workspace or similar tools
- Perform data entry and maintain accurate records using Google applications
- Handle filing, document management, and organization of office supplies
- Assist with billing, bookkeeping, and basic administrative tasks as needed
- Provide excellent customer support by addressing inquiries promptly and effectively
- Proofread correspondence and documents for accuracy before distribution
- Support medical or dental office operations by managing patient records and appointment confirmations
- Maintain a clean, organized reception area to promote a professional environment
Qualifications
- Proven clerical or administrative experience, preferably in a medical or dental office setting
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry software
- Excellent phone etiquette with the ability to manage multi-line phone systems efficiently
- Exceptional organizational skills with attention to detail in filing, proofreading, and scheduling tasks
- Ability to handle customer service interactions professionally and courteously
- Strong typing skills for efficient data entry and correspondence management
- Prior experience in front desk roles or administrative support is preferred
- Knowledge of medical or dental office procedures is advantageous but not required
This position offers an opportunity to be an integral part of our team by providing outstanding service while developing valuable administrative skills.
Job Types: Part-time, Permanent
Pay: $18.00-$21.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
Application question(s):
- Must be able to work weekends
Work Location: In person
