Job Title: Sales Coordinator
Building a Great Team of Great People providing a Great Customer Experience
At Robinson Residential Design, we specialize in high-quality, full-service residential design. We’re locally owned and operated, with over 40 years of experience designing homes and residential projects across Saskatchewan.
Our work is rooted in teamwork, attention to detail, accountability, humble expertise, and skilled creativity. We are passionate about delivering thoughtful residential design while continuously improving the technical quality and efficiency of our projects.
We're looking for a Sales Coordinator to join our team on a maternity leave term. While this position is initially a temporary opportunity, there is the potential for you to transition into a permanent position if it's the right fit for both the successful candidate and our company.
What you'll be doing:
As the Sales Coordinator, you'll be the first point of contact for prospective clients and play an important role in creating an outstanding customer experience. You'll help guide clients through the early stages of their journey while supporting the sales process and ensuring projects are set up for success.
Frontline Client Relations
- Serve as the first point of contact for incoming client inquiries by phone and email, creating a professional, welcoming, and responsive first impression.
- Build positive relationships with prospective clients while understanding their project goals and needs.
- Capture, organize, and direct client inquiries to the appropriate team members.
- Provide exceptional customer service while representing Robinson Residential Design's values and professionalism.
Service Knowledge & Client Education
- Develop a strong understanding of our services, design process, pricing, timelines, and project offerings.
- Communicate our services confidently and accurately to prospective clients.
- Help clients understand the design process and ensure expectations are aligned from the beginning.
- Identify qualified opportunities and support clients in determining the services that best fit their needs.
Sales Process & Project Coordination
- Execute our established sales process from initial inquiry through project handoff.
- Prepare proposals, agreements, and project documentation.
- Ensure project setup, file creation, and documentation are completed accurately and efficiently.
- Coordinate meetings between clients and internal team members.
- Ensure all required information and documentation is prepared prior to meetings.
Sales Tracking & Administrative Support
- Maintain accurate records of inquiries, leads, and project status.
- Keep sales tracking systems and reporting up to date.
- Support process improvements through organized record keeping and reporting.
- Assist with general office administration, including maintaining files, printing drawings, supporting QuickBooks Online records, and ensuring the office remains organized and running smoothly.
What we're looking for:
We're looking for someone who genuinely enjoys working with people and thrives in a fast-paced, team-oriented office. You're organized, proactive, and able to balance customer service with administrative responsibilities. You are someone who:
- Has excellent communication and interpersonal skills.
- Enjoys building relationships and creating positive customer experiences.
- Is highly organized and detail-oriented.
- Is confident managing multiple priorities and deadlines.
- Is a self-starter who takes initiative and follows through.
- Has strong active listening skills and asks thoughtful questions.
- Is positive, outgoing, professional, and collaborative.
- Learns new systems and processes quickly.
Qualifications & Experience
While we are open to candidates from a variety of backgrounds, the following are considered strong assets:
- Minimum 3 years experience in a similar role.
- Business Degree or related post-secondary education is strongly preferred but not required.
- Experience preparing proposals, estimates, or client documentation.
- Experience in residential construction, estimating, or related industries.
- Experience with Microsoft Office (Word, Excel, Outlook), Canva, and QuickBooks Online.
- Strong organizational, time management, and project tracking skills.
Why Join Robinson Residential Design?
At Robinson Residential Design, you'll become part of a collaborative and supportive team that values great people just as much as great design. We offer:
- Meaningful work helping clients bring their dream homes to life.
- A collaborative and supportive team environment.
- Opportunities to learn and grow within the residential design industry.
- A workplace built on respect, teamwork, and continuous improvement.
Position Details
- Full-time (40 hours/week), Monday to Friday
- In-office position
- Target start date: August 17, 2026 (earlier start date may be considered)
- Targeted term: 12 – 18-month term
Ready to Apply?
If you're excited about creating exceptional customer experiences and supporting a collaborative team, we'd love to hear from you. To be considered, please submit:
- Your resume
- A cover letter outlining why you're interested in this opportunity and how your experience aligns with the role
- 2-3 professional references
Thank you for your interest in Robinson Residential Design. Due to the volume of applications, only candidates selected for an interview will be contacted.
Benefits:
- Company events
- Extended health care
- Life insurance
- Paid time off
- RRSP match
Work Location: In person
