Scott Mission was founded in 1941 by Rev. Morris and Mrs. Annie Zeidman as a non-denominational Christian organization. Each year, it offers practical, emotional, and spiritual support to thousands of people who are experiencing poverty and homelessness in the City of Toronto. The Mission is a community that continually seeks to be:
- Centered in and dependent on Jesus Christ
- Gracious, generous, and collaborative in our relationships
- Servant hearted, innovative, and professional in our work
- Rooted in God’s rescuing work in history
Scott Mission’s vision prayer captures the heart of its goal: Poverty in full retreat, flourishing for all, in Toronto and beyond.
The Mission is currently implementing a transformational, five-year strategic plan with the following objectives: Increasing capacity and enhancing basic needs services, deepening clients’ transformational impact, multiplying partnerships, and offering spiritual leadership to Canadians.
Duties & Responsibilities:
1. Team Leadership & Supervision
- Supervise, schedule, and support housekeeping staff across all Scott Mission GTA sites.
- Provide day-to-day direction, coaching, and performance feedback
- Foster a respectful, accountable, and service-oriented team culture
- Assist with recruitment, onboarding, and training of housekeeping staff
2. Operational Coordination
- Coordinate housekeeping coverage across all sites to ensure consistent service levels
- Assign tasks and shift coverage based on site needs and priorities
- Respond to staffing gaps, urgent cleaning needs, and site-specific issues
- Ensure proper communication between sites and central leadership
3. Quality & Standards Management
- Establish and maintain cleaning standards, checklists, and standard operating procedures
- Conduct regular inspections of all sites to ensure compliance and quality
- Address deficiencies promptly and implement corrective actions
- Ensure compliance with health, safety, and sanitation regulations
4. Health, Safety & Compliance
- Ensure safe use and storage of cleaning chemicals and equipment, ensuring Safety Data Sheets are updated annually.
- Maintain compliance with occupational health and safety standards
- Report hazards, incidents, and maintenance issues promptly
- Promote a safe working environment for staff, volunteers, clients and visitors
5. Resource & Inventory Management
- Monitor cleaning supply levels across all sites
- Coordinate ordering and distribution of supplies and equipment
- Support cost-effective use of materials and reduce waste
6. Communication & Reporting
- Serve as the primary point of contact for housekeeping operations across sites
- Provide regular updates and reports on cleaning standards, staffing, and issues
- Collaborate with site managers and facilities/operations leadership
Qualifications:
- 3–6 years of housekeeping, custodial, or facilities cleaning experience
- 1–3 years of supervisory or team lead experience preferred
- Experience managing or coordinating multi-site operations is an asset
- Knowledge of cleaning procedures, chemicals, and safety standards
- Strong organizational and time management skills
- Ability to lead teams in a fast-paced, service-oriented environment
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Interested applicants are invited to send a resume with cover letter to: [email protected]
The Scott Mission welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
Employment is conditional to results of Police Reference Check and satisfactory reference
Pay: $58,964.20 per year
Work Location: In person
