Location: Chilliwack, BC
Salary: $23.00 - $24.00/hour
Job Type/Shift: Monday to Friday
Hours: 8:00 am to 5:00 pm
Vacancy: Existing vacancy
We're seeking a Customer Service Representative to join our client located in Chilliwack. The right person will recognize this role as a natural next step based on their current experience and career stage.
What you'll do
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Answer enquiries and ensure that they provide proper information
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Gain and apply knowledge in the processes of our business in order to best support our customers
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Ensure that customers have a great experience dealing with the company
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Ensure that requests are acted upon timely and accurately
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Resolve issues and follow up on customer requests
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Provide information to customers
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Report areas of customer concerns
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Perform other various duties as required
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Digital management of tasks and record keeping
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Work closely with the team
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Provide proper documentation to customers
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Flexible and willing to perform other tasks as assigned
What You’ll Bring
- Possesses excellent verbal and written communication skills as well as strong telephone manner
- Minimum 1-2 years of Customer Service Experience
- Proficient with Microsoft Office
- Ability to multi-task, prioritize, and manage time effectively
If this Customer Service Representative role sounds right for you, apply today.
Since 1951, Drake International has connected people with meaningful work across Canada and globally. We are an equal opportunity employer committed to diversity, inclusion and accessibility. Accommodations are available throughout the recruitment process. For accommodation requests, contact your Branch Representative.
This hiring process may use AI‑enabled tools to support.
VANWC
