Medical Office Assistant (MOA) – Family Practice
Abbeydale Medical Clinic – Calgary, ABFull-Time & Part-Time Opportunities$17–$22/hour, depending on experience and qualifications
Abbeydale Medical Clinic is a busy, established, physician-led family practice in NE Calgary. We are looking for a friendly, reliable and highly capable Medical Office Assistant to join our growing team.
We are looking for someone who takes pride in providing excellent patient service, communicates well, works effectively as part of a team, and can remain organized and positive in a busy clinical environment.
Responsibilities
- Greeting, checking in and assisting patients
- Answering phones and scheduling appointments
- Coordinating patient flow and rooming patients
- Managing physician schedules and Accuro Traffic Manager
- Processing referrals, faxes, forms and incoming documents
- Scanning and maintaining accurate EMR documentation
- Communicating with patients, physicians, pharmacies and other healthcare providers
- Collecting payments for uninsured services
- Assisting with billing and administrative tasks
- Supporting physicians and other MOAs with day-to-day clinic operations
- Other administrative and patient-care support duties as required
What We’re Looking For
- Excellent spoken and written English
- Friendly, professional and confident communication skills
- Strong patient/customer-service skills
- Reliable, punctual and dependable
- Comfortable working in a busy, fast-paced family medicine clinic
- Strong computer and technology skills
- Organized, resourceful and able to think on your feet
- Willing to learn and receptive to feedback
- Positive, respectful and team-oriented attitude
Preferred Qualifications
- Previous MOA or medical-clinic experience
- Accuro EMR experience strongly preferred
- Experience in a busy family practice or walk-in clinic
- Familiarity with Alberta Netcare
- Knowledge of Alberta physician billing, referrals and medical terminology is an asset
- MOA certification is an asset
Schedule
We have both full-time and part-time opportunities available.
Clinic hours include weekdays, some evenings until 7:00 PM, and weekends. Applicants with flexible availability, including some evening and weekend shifts, are preferred.
Schedules are provided in advance, and we aim to provide consistent hours while maintaining flexibility for clinic needs.
Compensation
$17–$22/hour, depending on experience, Accuro proficiency, demonstrated competency and responsibilities.
There may be opportunities for increased responsibility, senior/lead duties and wage progression for strong performers.
To Apply
Please submit your resume along with a brief note answering:
- How many years of MOA/medical-clinic experience do you have?
- How much experience do you have using Accuro EMR?
- What days and hours are you available?
- Are you available for occasional evenings and weekends?
- What hourly wage are you seeking?
- When are you available to start?
We are looking for people interested in becoming reliable, long-term members of our team and contributing to a positive environment for both patients and coworkers.
Pay: $17.00-$22.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
Application question(s):
- 1) How many years of MOA/medical-clinic experience do you have?
2) How much experience do you have using Accuro EMR?
3) What days and hours are you available?
4) Are you available for occasional evenings and weekends?
5) What hourly wage are you seeking?
6) When are you available to start?
7) Are you legally entitled to work in Canada (e.g. Citizen, PR) or will you require anything additional in this regard?
Work Location: In person
