Count Room Attendant /Cage Cashier Sydney
Position Summary
This position requires cross-training in both the Count Room and Cage
Under the direct supervision of the Manager, Cage or the Supervisor, Cage, this position is responsible for completing slot machine drop & count, including financial reporting and balancing. Additional duties in Cage include customer service, cash administration and cash counts while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. If qualifying conditions are met, Part Time non-union positions are eligible for benefits after 3 months of employment.
Key Accountabilities
- Removes bill validators from slot machines & tables
- Transfers drop to count room
- Performs physical count of all currency from casino floor and balances drops and bank receipts
- Ensures drop processing is completed efficiently, accurately and in accordance with policies and procedures
- Handles cash transactions including but not limited to foreign currency exchange, traveler's cheques, short pays, over payments, cash counts, coins and bills
- Monitors and reports all discrepancies and suspicious cash activities
- Redeems value chips and gaming tickets for cash
- Verifies and processes machine fills, machine jackpots, cancelled credits, as well as table fills and credits
- Issues opening floats to Slot Attendants & Servers; reconciles closing floats
- Transfers and stores floats, keys and record keeping documents
- Documents an d reconciles transactions; may reconcile bank deposits and prepare revenue reports
- Communicates effectively with all appropriate operational departments
- Builds strong working relationships with guests and team members
- Ensures complies with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed.
Education and Qualifications
- High School Diploma; post secondary education an asset
- Minimum 1 year of experience in high volume cash handling
- Completion of regulatory Count Room and Cage training
- Ability to successfully obtain a Gaming License
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
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Work Environment Considerations
- Regular casino and cage environment, standing or sitting for long periods of time, non-traditional work hours
Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.
